Manager, People & Talent Operations

About Checkr
Checkr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. 

A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company.

We are looking for a driven Manager, People & Talent Operations who can be a positive force to drive operational efficiency, manage best-in-class technology, design intentional processes, and contribute to delivering an exceptional employee and candidate experience. This role will play a key part in managing employee requests, driving strategic business process improvements in Workday, maintaining data integrity across our people and talent technology, and managing compliance related activities for the People Ops team. We’re looking for someone who is passionate about detail and process oriented work and can help us scale our employee core services as Checkr continues to grow. Join us and be a part of a mission-driven company that is passionate about investing in people operations. 

What you’ll do

• Uses a deep understanding of Workday to initiate and complete key business processes from position creation to onboarding and offboarding.  
• Partner with stakeholders to coordinate and serve as a People Ops and Recruiting Ops leader for various initiatives. 
• Provides high quality employee and manager support by directing employees to the right resources, and representing our company policies and practices.
• Design and implement programs to minimize manual transactions and automate processes while improving the company’s knowledge-based People-related policies and practices, resulting in the improvement of self-service capabilities.
• Design, implement, and optimize recruiting processes and workflows to ensure efficiency, scalability, and a seamless candidate experience.
• Oversee the management and administration of recruiting tools, applicant tracking systems (Greenhouse), and other technology to drive data accuracy and operational excellence.
• Develop recruiting metrics and analytics to provide actionable insights, supporting strategic planning and resource allocation across the recruiting team.
• Manage and coach the Recruiting Coordinators and People Ops Generalist team, providing mentorship, setting clear goals, and supporting their development to enhance overall recruiting and people operations.
• Collaborate with Talent Acquisition leadership to build strategic recruiting plans that support Checkr's long-term growth objectives.
• Prepare, review, interpret and analyze a variety of People data, information and reports and make recommendations on findings. 
• Maintain clear, accurate, and up-to-date process documentation for internal and cross-functional teams. 
• Working knowledge of relevant federal and global regulations that impact our work and coordinating compliance requirements. 
• Develop and deliver training related to People and Recruiting Ops programs. 
• Supports the People function by contributing to ongoing process improvements and holding a high bar for oneself. 
• Perform additional duties and projects as they arise. 

What you bring

• Expertise in our people tools including Workday HCM, Greenhouse, CultureAmp, and more. Additional Workday module experience is a plus. 
• 5+ years of experience working in People Ops teams at fast-paced, scaling organizations.
• High degree of customer-obsession, with a track record for delivering results, team collaboration and business acumen.
• Experience with best in class HR practices and program development that allows you to influence the needs of stakeholders across the People function and beyond.
• Strong HR operational knowledge across technology, process design, and employee experience.
• Ability to work “hands-on” and willingness to "roll up your sleeves" to get things done
• Solid problem solving and critical thinking skills while exercising sound judgment.
• Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment; honesty, integrity, and trust-building behaviors in all dealings is essentia