ISO RTO Accounts Manager
TotalEnergiesAbout the role
Context & Environment
This role exists within a rapidly growing power trading business, supported by a robust pipeline of projects with ambitious timelines. As TotalEnergies Gas & Power Trading (TGP) and Global Renewables & Power (GRP) continue to evolve to meet increasing business demands, the organization is undergoing significant transformation. The dynamic nature of the commodity markets, coupled with frequent regulatory changes, adds complexity and urgency to our operations. Additionally, the intricate and time-sensitive requirements of Independent System Operators (ISOs) and Regional Transmission Organizations (RTOs) are critical to maintaining our market eligibility. Without a dedicated representative in this role, we risk delays, miscommunication, and potential disruptions that could impact our market access or result in financial penalties.
Activities
• Serve as the primary liaison between the company and RTO/ISO entities, act as the company’s lead representative and first point of contact for all ISO-related matters and activities and maintain strong working relationships with internal and external stakeholders including ISO personnel to ensure clear, consistent communication, translating complex information into actionable insights.
• Proactively, plan and coordinate successful submission of recurring deliverables, statements, fees, and documents to meet ISO deadlines. Work closely with TGPNA department and desk managers as well as other TotalEnergies stakeholders as required by the project scope. Ensure effective governance, management, and process setup to successfully complete the delegated tasks.
• Develop and manage a formal process for handling Request for Information (RFI) and other ISO/RTO inquiries, and follow-up actionable tasks through completion, involving Legal, Market Compliance, Trading desks, Operations, Finance, Credit, Internal Control, Trading support, and IT. Ensure that any responses are communicated in a way that balances the technical information with the need to protect company’s best interests.
• Manage the full end-to-end process of new market applications and inquiries, including coordination of submissions, tracking, reporting, and follow-up. Responsible for requesting the ISO/RTO, on behalf of internal stakeholders, to make changes and updates that pertain to membership account records, contact information, subaccount/ asset registration, company designations including the ISO portal administrators and Voting members.
• Develop a training program
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