Administrative Associate, Physical Therapy, University Health Services

Job Posting Title:

Administrative Associate, Physical Therapy, University Health Services

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Hiring Department:

UHS and CMHC

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Our mission at Healthyhorns is to enhance the health and well-being of students’ bodies, minds and lives in support of their academic and personal goals.

Healthyhorns is the umbrella brand encompassing University Health Services, Counseling and Mental Health Center and Longhorn Wellness Center. Together, the departments work to enhance the health and well-being of students’ bodies, minds and lives in support of their academic and personal goals.

University Health Services (UHS) is an accredited on-campus medical facility dedicated to addressing the varied healthcare needs of UT Austin students. UHS provides comprehensive services, including general medical care, public health education and specialty clinics.

The University of Texas at Austin offers a competitive benefits package that includes but not limited to:

• 100% employer-paid basic medical coverage
• Retirement contributions
• Paid vacation and sick time
• Paid holidays

Please visit UT Austin's Human Resources (HR) website at https://hr.utexas.edu/prospective/benefits to learn more about the total benefits offered.

This position is a 9-month work-year position. You will be placed on unpaid time off for approximately three (3) months or twelve (12) weeks each academic year. The dates will vary each academic year and may fluctuate based on business needs.
 

Purpose

Provide receptionist, clerical and front office support in several clinics at University Health Services, specifically for the Physical Therapy department.
 

Responsibilities

• Front office duties such as: check-in/check-out students for appointments; schedule health appointments; answer a multi-line phone; manage day-to-day front office duties; send correspondence via secure message to students; collect insurance information and enter in EHR; scan insurance card; process record release requests for immunizations.
• Exhibits exceptional customer service behavior and excellent public relations skills in all aspects of work.

Required Qualifications

• High school graduation or GED. Five years of experience with clerical functions.
• Excellent interpersonal and communication skills and a professional demeanor.
• Accuracy in grammar and punctuation.
• Outstanding organizational skills.
• Attention to detail.
• Demonstrated ability to learn tasks quickly with minimal training and supervision.
• Flexibility with shifting priorities.
• Ability to maintain confidentiality of protected health information.
• Regular and punctual attendance.
• Exhibits customer service-oriented behavior and excellent public relations skills in all aspects of work.
• Demonstrated ability to successfully work with a diverse community and provide services from a non-judgmental perspective.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• More than the required years of experience with clerical functions.
• Experience working in the front office of a healthcare/medical clinic.
• Experience using Electronic Health Records, Microsoft Word, Excel software Windows environment.
• Experience collecting insurance information.
• Experience working in a student health center.

Salary Range

$3,522.60 per month
(See General Notes – this position is 9-months)

Working Conditions

• May work around standard office conditions
• May work around biohazards
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• Lifting and moving
• Exposure to chemicals and commercial items typically found in offices, medical clinics, and building repairs/maintenance.

Work Shift

• Monday & Friday, 8AM – 5PM; Tuesday-Thursday 9AM – 6PM
• Work schedule to be discussed during interview

Required Materials

• Resume/CV
• 3 work references with their contac