Account Supervisor - Citi

Company Description

Publicis Groupe is the third largest communications group in the world, a leader in marketing, communication and digital business transformation. As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One. Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH, Marcel, Fallon, MSL, Prodigious), media services with Publicis Media (Starcom, Zenith, Spark Foundry, Blue 449, Performics, Digitas), digital business transformation with Publicis.Sapient and health & wellness communications with Publicis Health. Publicis Groupe’s agencies are present in over 100 countries around the world.

Job Description

The Account Supervisor will work closely with the Account Team and Citi Client team to ensure success and results for the Sponsorship/Enterprise brand. They will be key in:

• Collaborating and facilitating the the interdependent team to deliver against focused objectives. 
• Strengthening internal and external relationships and trust, while helping shape the team dynamic.  
• Managing the cross-channel processes and teams to ensure successful execution of strategic and creative development, production and results
• Driving tactical execution of longer-term projects as well day-to-day activities
• Ensuring creative work is on strategy and bold, that the work is truly integrated for sustainable and measurable campaigns.

This leader will be the ‘conductor’ of the team comprised of Account, Strategy, Creative, Data and Analytics, Digital, Production, Media and the IAT (Inter-agency team).  They will partner with senior leadership and the IAT to ensure efficient delivery of the client’s scope of work.

Qualifications

Essentials

• A passionate and personable partner who can develop and maintain strong relationships internally, with clients and with all partner agencies
  • Support a positive and passionate culture rooted in trust and collaboration
  • Proactive, solution-oriented and positive can-do attitude through all tasks big and small
  • Leadership qualities to inspire internal and external partners
  • Develop team talent and skill set; mentor staff and manage direct reports
• Be the Client’s indispensable partner and drive success across the board
  • Be recognized as an effective and reliable brand steward
  • Connect the dots between opportunity and action and results
  • Proactively resolve day-to-day client management including requests regarding ongoing project development and quality control
  • Seek opportunities to advance the client relationship and build agency business
• Work with cross-functional and Client team to unleash the integrated team capabilities
  • Be the champion of the bold creative and great work and an ally to the creative teams
  • Understand brand strategy and able to evaluate that work is on strategy
  • Be committed to the highest standards for all agency work.
  • Effectively support great work and drive the team to execute with excellence
• Fluency across all skill sets to drive an integrated team’s efforts towards focused goals
  • Demonstrate a robust understanding of the roles and metrics of other communication channels and have the ability to lead integrated efforts
  • Maintain knowledge of all timelines, deadlines, processes, integration points
  • Work closely with Integrated Producer to create and manage production timelines, traffic and delivery of campaigns on schedule
  • Manage budget, traffic and talent across all brands
• Strong communicator – to manage up and across all the disciplines within the team.  Ability to tactfully tailor the message depending on the audience
• Proactively address future Client and Agency problems and opportunities; don’t shy away from hard conversations, elevate situations when necessary
• Stay up to date on all relevant activity from competitors and peripheral categories

Other requirements:

• Bachelor’s degree in Advertising or related field, preferred
• Strong experience working with a cross-functional/multi-discipline team to deliver seamless integration in process and work
• Solid Data/Analytics background
• Established credibility and proven leadership abilities among colleagues and Clients
• Exceptional writing, speaking and presentation skills
• Problem solving mentality
• Strong background in Broadcast, OLV, Print, Digital and Social production and execution

Additional Information

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