Digital Solutions Manager

Job Summary 
The Digital Solutions Manager serves as the primary technology lead for the IEEE Signal Processing Society (SPS), overseeing the development, implementation, and optimization of digital tools, platforms, and services. This role works closely with Society leadership, IEEE IT, and vendors to translate business goals into effective digital solutions—ensuring alignment with broader IEEE infrastructure, standards, and best practices.

The role is responsible for managing the full digital presence of SPS—including websites, content platforms, and online tools—ensuring high performance, accessibility, usability, and a strong user experience. The manager also plays a strategic role in evaluating new technologies, identifying process improvements, and supporting data-driven decision-making through analytics.

This position reports to the Director of Conferences, Marketing, and Data Analytics and does not manage direct reports.

Key Responsibilities

Technology Strategy & Planning

• Develop and maintain a multi-year technology roadmap aligned with SPS goals.
• Partner with IEEE IT to evaluate and implement scalable, cost-effective solutions.
• Research emerging technologies and assess their fit for SPS needs.
• Provide strategic guidance on digital systems, platforms, and integrations.

Digital Presence & Web Management

• Oversee and maintain SPS digital platforms, including the main website, SigPort, Resource Center, and event/conference sites.
• Ensure platforms meet standards for SEO, accessibility, usability, and performance.
• Monitor and improve site functionality, load times, plugin compatibility, and overall user experience.
• Collaborate with marketing and content leads to optimize the digital customer journey.

Project & Vendor Management

• Lead digital and IT-related projects from planning to execution, including requirements gathering, testing, and deployment.
• Serve as the liaison between SPS stakeholders and IEEE IT to translate business needs into actionable solutions.
• Manage relationships with vendors and digital service providers, ensuring performance, alignment with service-level agreements (SLAs), and cost-effectiveness.
• Maintain up-to-date documentation for platforms, vendors, access protocols, and SOPs.

Analytics & Continuous Improvement

• Use analytics tools to monitor digital platform usage, identify trends, and inform decisions.
• Create dashboards and reports for business leads to assess performance and user engagement.
• Recommend and implement improvements to increase customer engagement and marketing conversion.

Education

• Bachelor's degree or equivalent experience in Information Technology, Computer Science, Business Analytics, or a related field. Req
• Master's or other advanced degree in Information Technology, Computer Science, Business Analytics, or a related field. Pref

Work Experience

• 7-10 years Designing, implementing, and managing digital solutions and IT services. Req

Licenses and Certifications

• Non Clinical\PMP - Project Management Professional Pref
• Nursing\CSSBB - Six Sigma Black Belt Pref

Skills and Requirements 

• Proven ability to work across departments and with technical and non-technical stakeholders
• Experience managing digital/web projects, platforms, and vendors
• Familiarity with frameworks such as Agile, Scrum, ITIL, or Six Sigma
• Experience with Drupal, WordPress, and HubSpot preferred

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