Supervisor - Environmental Inspections Field Operations - Dallas Water Utilities - (Civil Service)

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Job Summary

The Supervisor - Environmental Inspections Field Operations is responsible for overseeing and managing team to ensure compliance with environmental regulations, operational efficiency, and customer service excellence. This role supervises staff conducting inspections, field sample collections, source water and/or water distribution system monitoring, asset maintenance, and compliance inspections. The Supervisor ensures that all activities align with federal, state, and local regulations while maintaining safety and service standards for Dallas Water Utilities.

Job Description
 

Essential Functions

1 Provides leadership, expertise, and direction in the water distribution activities for a range of water facilities and systems within the Dallas Water Utility; prioritizes tasks, schedules and assigns maintenance requests, and ensures that staff are completing work on schedule, and have clear performance expectations.

2 Hires, trains, and delivers performance evaluation and enforces discipline; verifies and approves time, manages equipment, tools, and technology and performs other supervisory tasks for department personnel.

3 Participates in the development and implementation of long-range plans, programs, and schedules; participates in the development and implementation of budget and resource allocation; determines goals and objectives needing emphasis; coordinates and facilitates the accurate management and oversight of all water distribution operations to ensure consistent and uninterrupted services to customers and citizens.

4 Identifies, troubleshoots, and addresses issues or concerns with water distribution methods and facilities; checks and evaluates preventative maintenance standards, periodic verification and calibration, and assists in correcting breakdowns or other equipment failures; performs audits and gives technical and mechanical direction.

5 Plans, controls, supervises, and coordinates maintenance activities and evaluates components; participates in and conducts various staff meetings to ensure sampling schedule, equipment availability, maintenance tasks, and customer service is being completed in a timely manner.

6 Monitors and oversees water quality operations ensuring compliance with local, state, and federal regulations; supervises the use and application of chemicals and tracks inventory; files necessary paperwork and works to optimize services and maintenance activities.

7 Hears and resolves serious complaints or simple grievances from employees; refers serious grievances to higher level managers; effects disciplinary actions or recommends serious disciplinary actions to managers.

8 Finds, develops, and implements methods to improve production or effectiveness; develops and implements new and updated standard operating procedures.

9 Finds and implements methods to improve production or effectiveness.

10 Performs any and all other work as needed or assigned.

Knowledge and Skills

1 Knowledge of Water and Wastewater systems and general equipment.

2 Knowledge of Federal and State rules, regulations.

3 Knowledge of chemistry related to water quality.

4 Knowledge, use, and care of hand and power tools.

5 Ability to prioritize work, provide training, and facilitate efficient service delivery.

6 Ability to follow and give oral and written instructions and read charts and maintain written records.

7 Ability to participate in budget development, procurement activities, and inventory management.

8 Ability to perform math calculations.

9 Ability to maintain record keeping or work log system.

10 Ability to supervise, lead, directs, and oversee staff and Environmental Specialists.

11 Communicating effectively verbally and in writing

12 Establishing and maintaining effective working relationships.

MINIMUM QUALIFICATIONS:

EDUCATION:

• High school diploma or GED

EXPERIENCE:

• Five (5) y