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Manager, Clinical & Tracking Systems

BlueCross BlueShield of Tennessee
Chattanooga, United Statesfull_timeVerifiedPosted 22 Aug 2025

About the role

Are you ready to lead a high-impact team at the heart of healthcare operations?

As the Manager of Clinical & Tracking Systems, you’ll oversee multiple critical systems supporting all lines of business in their abilities to trigger and track member outreaches and document face to face interactions between our members and care coordinators. We’re looking for a strong, hands-on leader who can execute assigned development projects to scrum teams, develop employee leadership, engage effectively with business leadership and support the onboarding/offboarding of contractor resources as new projects roll in. If you're passionate about team leadership, system optimization, and making a meaningful organizational impact, this is the role for you.

You’ll be great match for the role if you bring:

  • Experience managing teams developing in .NET, SQL, HTML/Java Script and vue.js coding languages
  • Comfortability with managing and presenting roadmaps and team deliverables to business leadership
  • Strong understanding of leading teams working in an Agile / Scrum environment

Job Responsibilities

  • Monitoring and maintaining adherence and compliance to quality standards on an ongoing basis.
  • Overseeing multiple application programming and analysis projects which include development, installation and maintenance of application programs.
  • Maximizing staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.
  • Analyzing applications to ensure that all systems that are developed, meeting business needs and specifications.

Job Qualifications

Education

  • Bachelor's Degree in a Computer Sciences related field or equivalent work experience

Experience

  • 8 years - Extensive systems analysis, design and project management experience required.
  • 3 years - Management and/or leadership experience required

Skills\Certifications

  • Proven technical background with a history of relational database and data warehousing technologies.
  • Ability to design and develop using service oriented architecture and object oriented architecture design patterns
  • Proven skill with information technology in use at BCBST is required
  • Ability to conceive and deliver innovative solutions
  • Proven analytical and problem solving skills and ability to perform non-routine analytical tasks
  • Strong interpersonal and organizational skills
  • Ability to establish and maintain a high level of customer trust and confidence
  • Must be able to communicate effectively with both technical and non-technical co-workers
  • Demonstrated competency in strategic thinking, with strong abilities in relationship management
  • Demonstrated ability to work with vendors, including discussions for contracts, price negotiation, and budgeting

Number of Openings Available:

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

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Company

BlueCross BlueShield of Tennessee

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