Logistics Support Specialist (Overnight), Immigration Services

Position Title: Logistics Support Specialist - Overnight

Organization: Jewish Family Service of San Diego

Department: Immigration Services

Position Type: Full-Time (40 hours/week), Non-Exempt 

Work Setting: Onsite

Reports To: Logistics Support Specialist Lead - Overnight

Pay Rate: $23.12/hour

Total Compensation:  

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview:

JFS is looking for a compassionate, mission-driven individual to join the Migrant Shelter team as the Logistics Support Specialist – Overnight. In this role, you have the opportunity to use your organization skills and on-the-ground experience to make a meaningful difference in your community and help change lives across San Diego. The Logistics Support Specialist - Overnight plays an integral role on the team and supports the entire agency by managing supplies, ensuring that basic needs of supplies are provided to shelter guests in a timely fashion, and safely transporting guests to travel hubs/appointments. This position will require an understanding of complex aspects of the operations and to be able to communicate to staff, volunteers, and guests in a clear and succinct way. This position reports directly to the Logistics Support Specialist LEAD - Overnight and works closely with the other Logistics Support Specialists and the rest of the Migrant Shelter team.

Responsibilities:

• Receive and welcome guests at shelter locations
• Ensure that one staff is in the dorm at all times when guests are sleeping
• Ensuring guests are woken up and prepared to depart at the correct time
• Assist guests in returning the space back to how it looked upon arrival (sanitize and fold cots, place blankets in designated bags for laundry service, sweep and mop).
•  Follow prescribed procedures for safe meal and snack service
• Serve food items to guests, in accordance with specific instructions
• Be available to receive and always respond to Shelter Manager/Logistics Specialist Lead phone calls and/or texts during shift
• Contact the appropriate entity as written in procedures define if there are medical or other emergencies
• Ensure shelter guests have all documents required for program exit and onward travel
• Safely transport and guide shelter guests to/from partner organization, shelter locations, off-site appointments, and travel hubs
• Organize, count, restock, and distribute inventory as appropriate for operational needs
• Report supplies/donations needed for the operation to Logistics Support Specialist Lead
• Interact with guests to support welcoming environment, and direct questions and requests to the appropriate team member
• Work in an environment that is fast paced, completing multiple tasks efficiently, safely while meeting stringent timelines
• Handle requests in a timely and efficient manner
• Communicate clearly, effectively, and professionally with others, verbally and in writing
• Work within the client database
• Collaborate effectively with the team and remain flexible to accomplish each day’s tasks
• Perform administrative duties in support of an assigned area of responsibility
• Maintain that guests follow all health and safety protocols including COVID protocols, including cleaning/sanitizing of vehicles and all shelter spaces
• Maintain a safe and clean space at all shelter locations indoors and outdoors; assist with cleaning and sanitizing the building
• Assist with ensuring guests have sufficient basic needs for their onward travel
• Support guests with laundry services when need arises
• Attend team meeti