Nashville LifeFlight Ground Base Supervisor

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Ground Transport

Job Summary:

The Base Supervisor is responsible for the daily operations of the team and assigned geographical base, ensuring that procedures and policies are carried out in a safe, standard, and efficient manner compliant within accreditation standards. Reports directly to the LifeFlight Ground Clinical Manager. The Base Supervisor oversees the Paramedic and AEMT staff members and actively participates in overall supervision of the base, supports clinical practice, and provision of patient care with accountabilities for day-to-day people leadership, quality, service, compliance, throughput, and scheduling. The primary focus of the Base Supervisor is to ensure optimal performance of the base by engaging in effective problem solving with staff, patients, and families and to develop and lead the assigned base resources. The Base Supervisor provides feedback and coaching to staff members, recognizing them for their contributions while fostering a high-performance culture.

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KEY RESPONSIBILITIES

• Provides clinical leadership for the team and assures that patient care is facilitated in accordance with the standards, practice, and protocols of the department.
• Provides operational guidance to the staff, makes operational decisions as necessary and follows up on additional administrative duties such as base supplies and fleet maintenance with respective resources.
• Develops, leads, and evaluates base employees on work team performance.
• Oversees base projects and other on-going work activities (timelines, work plans, deliverables) in alignment with division plan and vision.
• Acts as a leader for staff on clinical standards; routinely provides clinical guidance/coaching to subordinates/peers.
• Ensures scheduling assignments are based on patient transport care needs and demonstrated staff competencies.
• Provides advanced pre-hospital and inter-facility patient care from initial contact until care is relinquished to the accepting medical facility.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Leadership (Novice): Sets the example in challenging and difficult situations. Can demonstrate different leadership styles, such as supportive and authoritative, as individuals and situations require it. Communicates team and unit goals clearly and effectively. Is receptive to ideas and suggestions from team members. Shows leadership and initiative in situations where supervision is not present or required.
• Compliance (Novice): Can explain and apply basic statutory instructions in normal situations on the job. Understands the principles upon which the rules and regulations are based. Appropriately escalates problems relating to rules and regulations in timely and effective manner.
• Operations Planning (Novice): Demonstrates ability to realistically anticipate resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work within areas of direct responsibility. Appropriately matches equipment and capital resources to task demands. Achieves results within budget. Competently handles multiple assignments simultaneously. Reshapes project during life-cycle evolution, if needed. Demonstrates ability to break down work into manageable and measurable units. Accepts changes to assignments with minimal disruption and loss of productivity. Able to absorb changes to major assignments while maintaining a high level of performance. Uses available time efficiently. Follows up to assure problems and issues are resolved.
• People Management (Novice): Conducts performance reviews. Effectively delegates tasks to others. Coaches subordinates on technical and interpersonal topics, as well as professional development. Demonstrates team building techniques and provides leadership through personal example of good work habits, open communication and effective people relationships. Involves