IT Generalist

Title: IT Generalist

State Role Title: Information Technology Specialist II

Hiring Range: $71,400 - $87,500

Pay Band: 5

Agency: Dept of Prof & Occup Reg

Location: DPOR Main Office

Agency Website: www.dpor.virginia.gov

Recruitment Type: General Public - G

Job Duties

The IT Division at DPOR plays a crucial role in supporting the agency's mission across three key areas: equipping staff with technology solutions, ensuring information security compliance, and collaborating with business units to deliver effective IT solutions. As an IT Generalist, you will contribute to DPOR's IT Division's Organizational Objectives by applying advanced project management and IT skills. This role involves overseeing day-to-day operations, implementing IT changes, and ensuring compliance with information security standards.

The IT Generalist Position is responsible for the management, maintenance, support and security of DPOR’s network environment,
application environment, server environment and communications network. Position provides management and over-sight for network, servers, file storage and applications including connectivity, troubleshooting, repair, support, inventory asset management. Position also manages and administers the agency's IT Disaster Recovery Plan.

*This vacancy may be used to fill multiple postings.*

Working for the State affords you many benefits, and here are just a few:
• Affordable and comprehensive health benefits,
• 13 paid state holidays.
• Time off to volunteer as well as vacation, sick and personal leave.
• Participation in the VRS retirement system.
• Free parking on the premises (DPOR).

And DPOR offers tuition reimbursement after a period of employment!

As part of The Department of Professional and Occupational Regulation (DPOR), you will play a critical role in the economic vitality of Virginia by helping qualified people start businesses and work in their chosen fields. DPOR is an executive branch agency under the Secretary of Labor for the Commonwealth of Virginia. Our regulatory boards are comprised of practitioners and citizens appointed by the Governor and are responsible for regulating certain professions and occupations, ranging from architects and contractors to cosmetologists and professional wrestlers. We protect the public by verifying minimum competency, investigating complaints, and upholding professional compliance with state laws and regulations.

TELEWORK OPTIONS: Please note that this position may be eligible for limited telework and is not a full-time telework position. Upon hire into this position, the agency requires the incumbent to be in the position for 90 days before a specific telework schedule may be submitted for consideration.

Minimum Qualifications

- Extensive knowledge of network and systems engineering technology and security.

- Demonstrated proficiency in Windows and Unix\Linux server technologies (particularly with regards to upgrades).

- Ability to communicate effectively on technical issues to a broad audience of both technical and non-technical personnel.

- Able to exercise good judgment.

- Ability to plan and make high level decisions based on sound judgment and common sense.

- Able to complete assigned tasks in a timely fashion.

- Able to document clearly, concisely and completely completed tasks.

- Able to provide clear written plans for problem resolution.

- Moderate analytical, troubleshooting, and problem-solving skills.

- Demonstrated ability to be detail-oriented.

- Experience with telecom support and mobile phone network.

- Experience with installing and supporting printers.

- Some Help Desk support experience.

Additional Considerations

- Working knowledge of VITA IT Security Standards and the application of them.

- Working knowledge of Active Directory.

- Some SQL and basic scripting knowledge.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

CONFIRMATION: You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application