Human Resources Administrative Support Coordinator

Human Resources Administrative Support Coordinator
(Administrative Support Coordinator II)

Compensation and Benefits

Anticipated Hiring Salary Range: $4,367 - $4,454 per month

Full CSU Classification Salary Range: $ 4,367 - $ 6,362 per month

• This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

 

Job Summary

The HR Administrative Support Coordinator performs a variety of routine to complex administrative responsibilities to support the Human Resources and Payroll Department. The incumbent must be familiar with the basic workflow of Human Resources functions including benefits, employment, recruitment, classification, compensation, and Payroll processes. Primary responsibilities include coordinating administrative support functions for multiple HR and Payroll programs; department budget responsibilities; front-facing customer service responsibilities; developing and enhancing documents involving the use of advanced software (i.e. Adobe programs and/or DocuSign); and performing administrative duties and project work and coordination related to university programs, policies, and procedures.

The incumbent serves as a primary contact and/or resource to the public and university constituents and regularly interacts with a variety to campus and community constituents including: working with students, faculty, and staff to assist them or resolve problems; networking to build campus relationships to coordinate work and projects in an accurate and efficient manner. Day-to-day work is performed independently and under general direction with minimal supervision. Work is supervised in terms of overall accomplishments. The incumbent is expected to set their own priorities. Assignments are varied requiring the use of judgment and discretion in interpreting and applying university, systemwide, and department policies and procedures.

Key Qualifications

• Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages (i.e. Microsoft Office Suite, DocuSign, Google email and calendar, etc.).
• Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
• Thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate professionally both orally and in writing.
• Working knowledge of budget policies and procedures.
• Skill/Ability to:
  • Excellent communication, interpersonal and problem-solving skills to serve as front-line for a variety of high- level campus and community individuals.
  • Ability to coordinate clerical and administrative support functions including training and monitor student assistants’ work.
  • Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist, with the ability to problem-solve as needed or refer such issues to higher authority as appropriate.
  • Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
  • Attention to detail and the ability to accurately draft and compose correspondence and standard reports and/or prepare and deliver presentations.
  • Ability to work in a fast-paced environment with frequent interruptions, multiple shifting priorities, and critical deadlines while consistently provide quality customer service.
  • Ability to maintain confidentiality with regard to sensitive written and electronic records.
  • Ability to work effectively with faculty, staff, students and the general public from diverse ethnic, cultural and socio-economic backgrounds.
  • Ability to work effectively in a team-oriented environment.
  • Provide accurate information and data for review regarding program service delivery and activities in meeting programmatic goals and enhancing processes.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

 

Education and Experience

• Completion of a high school program, technical/vocational program, or equivalent.