IT Business Analyst, D&T-Lexington, MA

IT Business Systems Analyst
Location: Lexington, MA
Place of Work: Hybrid

 

DSM-Firmenich is seeking a talented and experienced IT Business Systems Analyst that will serve as the bridge between the Digital & Technology (D&T) department and the Science Research & Innovation (SR&I) business units within our organization. You will collaborate with various stakeholders to understand their needs, align technology solutions with business objectives, and drive the successful implementation and execution of IT initiatives. Your role will be pivotal in driving digital transformation, enhancing operational efficiency, and fostering innovation within the organization.

 

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Key Responsibilities:

•    Serve as a liaison between the Digital & Tech (D&T), Science Research & Innovation (SR&I), and vendors to bridge the gap between technology and business needs.
•    Collaborate with SR&I stakeholders to elicit, analyse, and document business requirements for IT solutions, including software applications, systems, and tools.
•    Facilitate the adoption of new IT solutions within the SR&I department by providing training, documentation, and support to end-users.
•    Establish and implement best practices regarding internal system maintenance, security, licensing, change management, improvements, data integrity, etc.
•    Acquire and maintain a broad and deep understanding of SR&I’s internal and cross-departmental system integrations.
•    Conduct in-depth analysis of SR&I processes, workflows, and methodologies to identify areas for improvement and optimization through technical solutions.
•    Work with IT architects and developers to design innovate and cost-effective IT solutions tailored to meet the specific needs of SR&I projects and initiatives.
•    Application Portfolio Management: Build strong relationships within SR&I to gain an understanding of software portfolio use and needs.
•    Assist in project planning, scoping, and prioritization, ensuring alignment with SR&I objectives, timelines, and budgets.
•    20% travel required to Princeton, NJ and New York City, NY sites

 

We bring:
•    A rich history and a promising future of bold scientific innovation and passionate creation with our customers 
•    A firm belief that working together with our customers is the key to achieving great things
•    A culture that prioritizes safety and well-being, both physically and mentally
•    A flexible work environment that empowers people to take accountability for their work and own the outcome
•    Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity
•    Competitive pay, career growth opportunities and outstanding benefits programs

 

You bring: 

•    Bachelor’ Degree in Information Systems or equivalent job experience will be considered.
•    4+ years proven experience as a Business Analyst or IT consultant, preferably in the R&D domain.
•    Experience working in multi-location environment.
•    Minimum 2 years delivering projects within the R&D business area.
•    Strong understanding of R&D processes, methodologies, and best practices.
•    Previous experience with SampleManager and Signals a plus
•    Solid technical background and understanding of IT systems, applications, infrastructure, and cybersecurity.
•    Excellent analytical, problem-solving, and communication skills.
•    Proficiency in requirements gathering techniques, process mapping, and solution design methodologies.
•    Familiarity with project management principles and tools.

 

The application process
Interested in this position? Please apply on-line by uploading your resume in English via our career portal by March 31, 2025. 

 

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there's a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employmen