Assoc Technical Trainer

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Associate Technical Trainer - Northern Viriginia

This is an exciting opportunity to join the Training Team at UtiliQuest, LLC as an Associate Technical Trainer supporting our Viriginia Region. UtiliQuest, LLC a leading provider of quality underground utility damage prevention for over three decades. With headquarters located in Alpharetta, Georgia just north of Atlanta, we have offices located in states including California, Indiana, Ohio and the Eastern US from Florida to New York with over 2,800 employees. Founded in 1998, UtiliQuest is a subsidiary of Dycom Industries, a leading provider of specialty contracting services to the telecommunications and infrastructure industry 

The Associate Technical Trainer reports directly to the Manager, Technical Training. In this role, the ideal candidate will be highly organized with the ability to prioritize multiple tasks, while delivering quality instruction to new Field Technicians along with experienced Field Technicians. 

The Associate Technical Trainer will provide direct learning support and training delivery to our field technicians & Utility Line Locators primarily via an online platform along with field training.  He/She will create learning experiences that support our business objectives and industry standards, using a variety of learning methodologies in partnership with UtiliQuest teams including Operations, HR, Safety, Fleet, Quality, Risk Management, and external Clients.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships,  pet insurance, and much more!

What you’ll do

• Conduct engaging and informative training sessions for new and existing field technicians on utility locating techniques, equipment operation, and safety protocols through in-person and virtual platforms.
• Follow department standards and outlines for virtual and field training sessions while implementing adult learning techniques.
• Organize and facilitate hands-on training sessions to reinforce theoretical knowledge and enhance practical skills.
• Provide constructive feedback and guidance to technicians during practical exercises.
• Collaborate with subject matter experts to develop and update training materials, ensuring they align with industry standards and company policies.
• Provide support and assistance to training participants, addressing questions and concerns during and after training sessions.
• Collaborate with the Training Manager to ensure participant needs are met, enhancing the overall training experience.
• Provide one-on-one coaching and support to employees requiring additional assistance with guidance by the Manager Technical Training.
• Demonstrate competent technical expertise in utility locating techniques, equipment, and industry standards.
• Act as a resource for field technicians, providing guidance on complex issues and troubleshooting technical challenges.
• Stay current with emerging technologies in the utility and construction industry.
• Assist in the maintenance and enhancement of training programs for field technicians by communicating any issues or inconsistencies to the Technical Training Manager.
• Participate in skill development tools with Training Manager guidance.
• Demonstrate adherence to all safety directives and policies as a role model.
• Assist in implementing and ensuring compliance with training and safety programs.
• Provide recommendations for enhancements based on audits and firsthand observations to continuously improve program effectiveness.
• Report any issues or obstacles hindering learner success to the Technical Training Manager and relevant members of the Operations team.
• Gather feedback from trainees to continuously improve training programs.
• Collect feedback from technicians and participants, using it to continuously improve training content, delivery methods, and overall participant satisfaction.
• Collaborate with the Technical Training Manager to improve personal performance of virtual and field training.

What you’ll need

• High School Diploma or GED required.
• Three (3) or more years of experience locating underground utilities and/or combination of related experience required
• Strong communication, interperson