Senior Product Manager (PAN-OS Management)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

Palo Alto Networks has built a world-class product management organization and continues to look for top-notch talent to tackle challenging security problems. As a Senior Product Manager for PAN-OS, you will play an instrumental role in managing the lifecycle of PAN-OS, which is the software that powers our next-generation firewalls and multiple cloud-based as-a-service offerings. This role will be instrumental in driving adoption of PAN-OS across our entire next-generation firewall customer base. This role will influence the customers’ upgrade and new purchase cycles as we continue to innovate with new security features, from threat prevention to Gen AI, and hardware. This is a high visibility position that will drive the business of our core Strata network security platform and enable the success of the platformization strategy of the company. 

Your Impact

• Manage lifecycle of PAN-OS which includes - upgrade management, version adoption and quality metrics
• Improve the operational experience of using and managing PAN-OS NGFWs
• Collaborate with the management software team (Panorama, Strata Cloud Manager) to radically transform the operational day-to-day usage, upgrade and deployment methods for PAN-OS on NGFWs
• Partner closely with engineering to develop proactive upgrade strategies
• Collaborate with customer success and field organization to implement the upgrade strategies
• Develop insights into customer deployments and provide recommendations to accelerate feature adoption
• Enable a continuously successful upgrade path for customers that ensures a smooth renewal and refresh of new products/models that drive higher lifetime value (LTV) in the company’s core network security business, and influences growth of emerging businesses

Qualifications

Your Experience

• BS/MS in electrical engineering or computer science or computer engineering preferred or equivalent military experience required
• 5+ years of experience in an engineering lead role (software development, release or quality assurance) or alternatively experience in managing upgrades of large network appliance systems
• Any experience in product management is a plus
• Experience in hands-on operational, i.e. real-world, device and appliance management
• Experience in security or firewall technology is a plus, especially managing upgrades of PAN-OS NGFW firewalls
• Strong understanding of Linux-based systems such as network appliances
• Strong communication skills and ability to interface cross functionally as well as with external customers, field teams and partners

Additional Information

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest-growing cybersecurity company, the curve is the evolution of cyberattacks and the products and services that proactively address them. Our Product Management Team helps us do just that. 

Our organization and employees are committed to changing as rapidly as our i