Sr. Project Specialist, Strategic Accounts

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2023, Sealed Air generated $5.5 billion in revenue in 2023 and had approximately 17,000 employees operating out of 46 countries/territories and distributing products in 115 countries/territories around the world. To learn more, visit www.sealedair.com.

Position Summary

We are seeking a highly motivated and skilled individual to join our team as a Project Specialist located in the Southeastern region (Charlotte, NC) with a focus on our Strategic Accounts. As the primary technical liaison between the customer and our company (SEE), you will play a critical role in establishing and maintaining strong relationships, driving sales growth, and ensuring customer satisfaction.

Job Description

Responsibilities include:

· Customer Interface:

• Serve as the main point of contact and build strong relationships with various functional areas within our Strategic Customers, including R&D, Marketing, Procurement, Engineering, and others.
• Understand and address customer needs, concerns, and requirements to ensure a high level of customer satisfaction.
• Effectively communicate technical information and provide solutions to customer inquiries or issues.

· Sales Growth:

• Collaborate with the sales team to identify and pursue new business opportunities with our Strategic Customers.
• Assist in developing and executing sales strategies to drive revenue growth for both new and existing opportunities.
• Stay updated on industry trends, market conditions, and competitive landscape to identify potential areas for business expansion.

· Technical Expertise:

• Develop a deep understanding of our products, services, and technical capabilities to effectively communicate their value proposition to the customer.
• Provide technical guidance, support, and training to both internal teams and customers.
• Collaborate with internal stakeholders, such as R&D and Engineering, to address customer-specific requirements or challenges.

· Project Management:

• Coordinate and manage projects involving cross-functional teams, ensuring timely delivery and successful implementation of solutions.
• Monitor project progress, identify potential risks or issues, and take appropriate actions to mitigate them.
• Maintain accurate documentation, including project plans, reports, and customer communications.

Qualifications

Required Qualifications:

· BA/BS Degree; MS preferred in Food Science, Meat Science, Packaging, Agricultural Scientist or related disciplines preferred.

· Proven experience in a customer-facing role, preferably in a B2B environment.

· Strong interpersonal and communication skills, with the ability to effectively engage with stakeholders at all levels.

· Demonstrated ability to understand technical concepts and translate them into clear and concise information for non-technical audiences.

· Project management experience, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.

· Knowledge of the food industry, specifically within the meat processing s