Clinical Case Manager - Mobile Response North, MRT

Description

Shift: Day (9am - 5:30pm)

Days Off: Saturday, Sunday

Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits: Employee  Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card  subsidy, Paid Time Off (34 days per year), Retirement Plan

Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.

About DESC:

DESC  (Downtown Emergency Service Center) is a nonprofit organization working  to help people with the complex needs of homelessness, substance use  disorders, and serious mental illness achieve their highest potential  for health and well-being through comprehensive services, treatment, and  housing. Our vision is a community where no person is abandoned,  ignored, or experiencing homelessness.

As the region's leading  provider of services to multiply disabled adults who have experienced  chronic homelessness, DESC serves almost 3,000 people each day. Our  integrated service model is designed to help people secure and maintain  appropriate, safe and affordable housing. DESC is recognized nationally  and regionally as an innovator in developing solutions to homelessness.

JOB DEFINITION

The Mobile Response Team (MRT) provides 24/7 mental and behavioral health services at Health through Housing (HtH) facilities and targeted Permanent Supportive Housing (PSH) sites across King County. The primary goal of the program is to provide in the moment crisis behavioral health services and time-limited behavioral health case management via mobile intensive response teams for the purpose of assisting individuals in becoming aware of behavioral health and other community service options. The MRT is a mobile interdisciplinary team consisting of certified peer counselors, behavioral health case managers, substance use disorder professionals, mental health professionals and Narcan waivered medical staff. 

The case manager will provide services for up to 90 days to assist clients in re-connecting or connecting with care teams and community supports.

MAJOR DUTIES AND RESPONSIBILITIES

• Provide short-term, intensive case management focused on facilitating referrals to community resources and outpatient providers. 
• Evaluate psychiatric, substance use, medical, and support needs for clients
• Assist clients with appointment reminders and coordinate transportation to assure best possible connection is made with outpatient providers 
• Develop collaborative working relationships with housing programs and community support services
• Develop and maintain cooperative relationships with staff across DESC programs to ensure continuity of care between clinical and housing for clients 
• Participate in psychiatric consultation, reflective supervision, shift handoff and team meetings, in-service trainings, and care conferences for clients. 
• Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical records; participate in quality assurance reviews when assigned. 
• Maintain clean and healthy environment 
• Maintain health, safety, and respect, for all staff and residents and consult with Clinical Supervisor and shelter staff regarding the equitable application of support and services 
• Respond to emergent situations using Crisis Prevention Institute (CPI) de-escalation strategies 
• Treat all clients and staff with dignity, respect, and positive regard. 
• Other duties as assigned. 

Living Conditions

• Participate in the planning, organizing and facilitating of unit mitigations for clients on your caseload. Unit mitigations are coordinated efforts to support clients with maintaining healthy living conditions. This can include but is not limited to attending care conferences related to unit mitigation, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with Housing staff to ensure proper work orders are filed in a timely manner, participating in cleaning out clients’ units, and documenting barriers to unit mitigation. *More specific details will be found in your program manual*

Requirements

MINIMUM QUALIFICATIONS:

• Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR  
• A combination of 1 year of relevant paid work experience and demonstration of the ability to perform required job duties.
• Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) o