Systems Administrator (SME) - Level 3

About us: Mission Driven, Employee Focused  At CTI, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.  If you’re a technical changemaker with a passion for Cyber Operations, Cloud and Data Analytics, or Engineering, we’re looking for you! Love what you do AND where you work - alongside a supportive, innovative team of like-minded individuals. After all, we know that your best work happens when you live your best life, and we do everything we can to make that possible. Are you ready for your best career move? Intel Agency polygraph is strongly preferred.
Due to Federal contract requirements, US citizenship and a TS/SCI security clearance is required for this position.

Description:CTI is seeking an experienced TS/SCI polygraph cleared Systems Administrator to support our Intelligence Community customers.
The day-to-day:As a Systems Administrator you'll act in problem identification, diagnosis and resolution of problems; provide support for the escalation and communication of status to agency management and internal customers; provide support for the dispatch system and hardware problems and remains involved in the resolution process; and configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
The qualifications (required):·   Must be a US Citizen·   Must have TS/SCI clearance w/ active polygraph·   Level 03 - Fifteen (15) years of experience as a SA in programs and contracts of similar scope, type, and complexity·   Bachelor’s degree in a technical discipline from an accredited college or university is required.·   Five (05) years of additional SA experience on projects with similar software processes may be substituted for a bachelor’s degree.·   Provide SME on problem identification, diagnosis, and resolution of problems·   Manage the daily activities of configuration and operation of IT systems·   Provide assistance to users in accessing and using IT systems·   Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.·   Provide support for the escalation and communication of status to agency management and internal customers·   Optimize system operations and resource utilization, and perform system capacity analysis and planning·   Provide in-depth experience in trouble-shooting IT systems·   Provide detailed analysis and feedback to agency management and internal customers for escalated tickets·   Provide support for the dispatch system and hardware problems and remains involved in the resolution process·   Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance·   Networking: routing and switching using Cisco-based products·   Support the design of systems, mission architecture and associated hardware·   Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)·   Analyze and resolve complex problems associated with server hardware, applications and software integration The nice-to-haves (desired, not required):·   Certification such as CISSP, Network+ Certification, Security+ Certification, and A+ Certification·   Kubernetes and/or Docker knowledge and/or experience\·   Nagios or Elastic/Kibana experience·   J2EE administration experience·   Oracle administration experienceThe benefits package:
• Affordable healthcare options with 80% employer paid premium PLUS a company-funded HSA• Dental insurance with 100% employer paid premium• Vision with 80% employer paid premium• Employer paid Life insurance 100%• Employer paid Short-term and Long-term disability 100% • Annual training, continued education, and professional memberships reimbursement• Unlimited access to Red Hat Enterprise Linux, AWS, and NetApp training and accreditation• Annual reimbursement for technology i.e. phones, computers, printers, etc...• 401(k) with company match up to 5% with 100% immediate vesting (after 90 days of employment)
The environment and perks:
• Professional development investment and paid time off for training• Contract and work locations in Maryland, Virginia, Colorado, Texas, California, Florida and Hawaii.• Team building events throughout the year such as Destination Family Events, Holiday Part