OKC Depot Customer Support Engineer (Onsite)

Date Posted:

2025-11-21

Country:

United States of America

Location:

PW215: Tinker Air Force Base OC-ALC 3001 Staff Dr, Tinker AFB, OK, 73145 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. 

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

Our Military Engines Customer Support Engineering team is part of the military engine sustainment organization and is based in Oklahoma City, Oklahoma. This position will interface with the depot production operations team for the maintenance, overhaul, repair, and remanufacture of F117, F119, and F135 engines, with an initial focus on the F135 engine.

What You Will Do: 

• Manufacturing blueprint analysis.
• Developing item repair strategies.
• Reviewing and interpreting technical data.
• Authoring technical dispositions and SAP EQN System dispositions.
• Participating in lean manufacturing initiatives to support continuous process improvement.
• Coordinating with engine fleet management programs.
• Providing technical support for hardware field issues.
• Preparing technical presentations and fostering cross-organizational communication.
• Developing and creating standard work for processes and procedures.
• Developing databases and process matrices.

Qualifications You Must Have:

• Bachelor’s degree in a related field with experience in the aerospace industry and 2+ years of total professional work experience to include:
• 1+ years of experience authoring technical documents and
• 1+ years of experience in a role responsible for resolving technical issues; or an advanced degree in a related field.
• The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

        

Qualifications We Prefer:

• Ability to review and understand technical concepts related to jet engine hardware performance and life cycle durability.
• Familiarity with prints, Team Center, Webtop, and/or similar systems, as well as SAP.
• Strong interpersonal, teamwork, communication, organizational, time management skills, and the ability to work well with multi-disciplinary groups.
• Working knowledge of gas turbine engine operating theory, value stream mapping, standard operating procedures, root-cause analysis, and mistake-proofing.
• Previous experience with military jet engine logistics, repairs, maintenance, or A&P Mechanic certification is preferred.

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Learn More & Apply Now!:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

• Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

This requisition is eligible for an employee referral award.  ALL eligibility requirements must be met to receive the referral award.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skil