Senior Community Management Professional
HumanaAbout the role
Become a part of our caring community and help us put health first
Humana Healthy Horizons in Virginia is seeking a Senior Community Management Professional who will be responsible for directing community engagement practices, facilitating, and planning Member and Community Advisory Panels, collaborating with contracted medical and ancillary service providers, Federally Qualified Health Centers, Social Service Agencies, and care managers with the responsibility to link our membership to services and supports critical to the improvement of health outcomes.- Responsible for representation of Cardinal Care member’s interest, including input in policy development, planning and decision-making.
- Responsible for engagement in community boards and committees such as the Community Health Worker Network.
- Works directly with the Equitable Population Health Leadership team to drive outcomes aligned with larger organizational goals and builds a robust member outreach program.
- Compares member demographic and social supports and services data to identify opportunities to address and fill service gaps with strategic community partners and service providers.
- Cultivates need-based partnerships with social support and service providers, supporting evidence-based programs with positive health outcomes.
- Positively positions Humana among local/community groups and coalitions, community health leaders, and public health service providers.
Use your skills to make an impact
Required Qualifications
- Must reside in the commonwealth of Virginia.
- Bachelor’s degree.
- Two (2) or more year’s previous experience in public health, community engagement or member/patient outreach.
- Experienced in planning, project management, community engagement and development, and resource mobilization.
- Understands the fundamentals of effective community engagement specific to Medicaid members, including those with behavioral health needs and varied health literacy.
- Proven knowledge and understanding of access to care barriers that impacts the Medicaid population.
- Exercises professional judgment and demonstrates strong facilitation, conflict management and consensus building skills.
- Ability to prioritize, organize, and coordinate multiple projects simultaneously.
- This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
- Must be able to travel throughout the commonwealth of Virginia.
- This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits.
Additional Information
- Workstyle: This is a remote position that will require you to travel.
- Travel: Up to 50% of the time to Humana Healthy Horizons office in Glen Allen, VA for collaboration and face to face meetings as well as field interactions with community-based organizations, members, and their families.
- Typical Workdays and Hours: Monday – Friday; 8:00am – 5:00pm Eastern Standard Time (EST).
Work at Home Internet Statement
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
- Satellite, cellular and microwave connection can be used only if approved by leadership.
- Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic loApply for this role
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