Commercial Solutions Consultant

Role Details

• Location:
  • This role is eligible for remote work, as the majority of our Sales Team works distributed across the US. 
• Compensation:
  • The annual salary range for this role is $138,000-182,000 in addition to equity & benefits.

The range displayed on this job posting reflects the minimum and maximum compensation. Factors including location, level, job-related knowledge, skills, and experience will determine compensation.

About Gem

Gem is the only AI-first, all-in-one recruiting platform. Over 1,000 industry leaders, including Anthropic, Reddit, Figma, Zillow, Robinhood, and DoorDash, trust Gem to fuel their growth and recognize Gem as one of the highest-satisfaction products on G2 with a 4.8/5.0 rating. The company has raised $148M from renowned investors, including Accel, Greylock, ICONIQ, Sapphire, and Meritech.
With Gem, you can experience the power of a truly connected recruiting platform — one consistent interface, unified data, smarter AI recommendations, and simplified permissions. Our customers achieve remarkable results:

• Cut costs through consolidation: Replace your scattered recruiting tools with one AI-powered platform for ATS, CRM, sourcing, scheduling, and analytics. Reduce spend on expensive sources of talent and eliminate redundant point solutions.
• Maximize recruiter productivity: Get up to 5x efficiency gains with AI built into every workflow — from sourcing talent and reviewing applications to scheduling interviews and managing candidates. With all products working better together, recruiters spend less time switching systems and more time building relationships.
• Unlock data-driven recruiting: Get access to analytics across the recruiting funnel without complex BI tools. From pipeline metrics to hiring forecasts, Gem helps you make data-driven decisions and demonstrate impact.
• Use AI that actually works: Get better results from AI that learns from all your recruiting data. With insight into every candidate touchpoint and interaction, Gem AI makes smarter decisions about who to engage and how.
• Work with software built for recruiters: Use a platform designed around how recruiters actually work, not a collection of technical features. Quick implementation, intuitive workflows, and clear analytics make Gem the solution teams actually use and trust.

Just as we strive to help our customers find great talent, we also invest in our own people and culture. We are proud of the culture we’ve built and have recently been recognized as: 

• Forbes America's Best Startup Employers 2024
• Great Place to Work Certified, 2024 - And we landed at number #13!
• Fortune Best Workplaces for Millennials, 2023

The Team & Role 

Solutions Consultants at Gem sit at the intersection of sales, product, marketing, and customer success and report directly into the VP of Sales. This role partners closely with Commercial Account Executives and Account Managers, engaging in strategic sales cycles with companies ranging from startups to Fortune 500, seeking to solve real recruiting challenges.
As the founding Commercial Solutions Consultant, you’ll be the technical and business value expert in the room - translating product capabilities into real-world impact and leading proof of value demonstrations that solve tangible customer challenges in live environments. You’ll help Gem stand apart from the competition with a deep understanding of our differentiators, while building trusted relationships with both prospects and internal teams.
You’ll also play a critical role in ensuring a seamless customer journey, working hand-in-hand with Customer Success to set new accounts up for long-term success. Beyond individual sales cycles, you’ll bring insights from the field back to Product, shaping how Gem continues to evolve, and you’ll stay on top of industry trends to grow as a subject matter expert in the recruiting technology space.
This is a role for someone who thrives at the intersection of people, technology, and strategy. Our ideal candidate has previous experience in a technical, customer-facing role in SaaS, a deep understanding of integrations and APIs, and the ability to easily explain complex concepts. You'll thrive in our fast-paced startup environment if you possess high