Systems Administrator, Software

Position Summary...

Building the right technology foundation for Infrastructure & platforms is vital to success at the scale of Walmart. Our team builds and maintains the foundational technologies that support the tech organization. Included in this are data platforms, enterprise architecture, DevOps, cloud computing, and infrastructure. All of these products and services are supported by scalable and powerful infrastructure, ensuring a secure and seamless employee and customer experience across stores, digital channels, and distribution centers.

What you'll do...

The Systems Administrator is responsible for monitoring, maintaining, and optimizing the organization’s transactional systems to ensure high availability, performance, and data integrity. This role focuses on overseeing critical business applications, servers, and databases that support real-time transactions, identifying and resolving issues proactively to minimize downtime and service disruptions. The Systems Administrator monitors system logs, performance metrics, and alerts to detect anomalies; implements performance tuning and security measures; and coordinates with development, operations, and support teams to ensure seamless transaction processing. This position plays a key role in maintaining system reliability, compliance, and operational efficiency across all transactional platforms. What you'll do:

• Record and classify received Incidents and undertake immediate corrective action for low complexity queries
• Assign / Escalate unresolved Incidents and major issues to appropriate stakeholders
• Log all Incident/Service Request details, allocating categorization and prioritization codes
• Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible & within the specified SLA’s
• Demonstrates awareness of the metrics used to monitor software or system performance

What you'll bring:

• Strong Analytical and Problem-Solving Skills – Able to quickly diagnose and resolve complex system performance or transactional issues to ensure uptime and reliability.
• Expertise in System Monitoring and Performance Tuning – Proficient with monitoring tools, log analysis, and performance optimization for servers, databases, and transactional applications.
• In-Depth Knowledge of IT Infrastructure – Solid understanding of operating systems, networks, databases, and application integration to support end-to-end transaction workflows.
• Attention to Detail and Data Integrity – Ensures accuracy and consistency across transactional systems, maintaining compliance with audit and security standards.
• Collaboration and Communication Skills – Works effectively with cross-functional teams, including developers, business analysts, and operations, to address issues and implement system improvements.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Walmart’s culture is a competitive advantage, and it’s fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed.  We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.  
Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey. 

Benefits:
Benefits: Beyond our great compensation pack