Deputy Director, Care Transitions

The Executive Office of Aging & Independence (AGE) is seeking a mission-driven and dynamic individual to fill the  Care Transitions Deputy Director position. The successful candidate must have specific program expertise in care transitions,  be experienced in policy development, and program management and be able to communicate clearly conveying and articulating information in writing and orally to AGE managers, senior staff, external stakeholders, and providers. The Care Transitions portfolio includes the Community Transition Liaison Program (CTLP) and Money Follows The Person Demonstration (MFP Demo). These are two of several high visibility initiatives designed to support transition of consumers from institutional to community settings. The Deputy Director will be responsible for day-to-day oversight of CTLP and MFP Demo expanding the programs to meet current policy objectives which are geared to support an individual’s right to choose where they live with support in the community.

In this role, the Care Transition Deputy Director works with AGE staff and across Executive Office of Health and Human Services (EOHHS) with other agencies including but not limited to MassHealth Office of Long-Term Services & Supports, the Department of Mental Health, MassAbility, and the Department of Developmental Disabilities to ensure programmatic requirements are met for consumers being served through the Community Transition Liaison Program and Money Follows The Person Demonstration. Reporting to the Director of Home and Community Based Services, the incumbent will support critical aspects of the agency’s mission by ensuring Community Transition Liaison Program and Money Follows The Person Demonstration contractual requirements are adhered to, referrals initiated, services are provided, quality measurements are in compliance, invoices are received and reimbursed and reporting meets expectations as outlined. The Deputy Director oversees annual contracting, budgeting and recommendations for final allowable expenses. The Deputy Director will also take clinical direction from the Clinical Nurse Manager on high visibility nursing facility resident case scenarios. 

Duties and Responsibilities (these duties are a general summary and not all-inclusive):

·       Lead in the contracting, budgeting, oversight, coordination, monitoring, and development of initiatives related to the expansion, implementation, operation, and overall management of the Community Transition Liaison Program and Money Follows The Person Demonstration.

·       Serve as lead contact for all Executive Office of Health and Human Service (EOHHS) agencies for technical assistance related to the operation and management of the Community Transition Liaison Program and Money Follows The Person Demonstration.

·       Act as a liaison with other human service agencies and organizations to articulate, clarify and implement cross agency workflows and processes to best serve these consumers.

·       Act as lead for ensuring EHS Community Initiative Living settlement requirements are met and programmatic reporting meets settlement agreement.

·       Oversee policy development (annually through team assessment survey, nursing facility site visits, CLAS standards, contracting, etc) and implement standards to monitor and evaluate Community Transition Liaison Program activities including ensuring equity across the Commonwealth of the quality of services being provided to participants. Identify information needed and develop a data collection and reporting strategy to support those needs.

·       Project statewide staffing models and budgetary needs for CTLP and MFP Demo sustainability.

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