Property Manager - Rent Free Unit Included

Description

SUMMARY / OBJECTIVE

The Property Manager is responsible for the day-to-day operation of the apartment community and building(s). Responsible for providing quality service to residents, efficient operation of the property and completion of required administrative tasks. Reports to the Regional Property Manager. This position is 30 hours per week and also comes with a Rent-Free Unit.

Requirements

ESSENTIAL FUNCTIONS

• Codes invoices in a timely and accurate manner for approval.
• Maintains resident records to comply with appropriate affordable housing and state regulations.
• Maintains property management software to accurately reflect the current operational circumstances at all times.
• On an ongoing basis, responsible for collection of rent and other income, and properly depositing and recording receipts in a timely manner.
• Prepares and delivers notices to residents (i.e., lease violations, termination, inspection, work order, etc.).
• Coordinates move in date with maintenance rent ready date.
• Manages the leasing process from initial application to move-in.  
• Follows and enforces all fair housing and landlord tenant laws and regulations.
• Effectively markets the property to ensure occupancy goals are met and build and a positive community image of the property.
• Ensures that the property meets financial performance goals.
• Manages customer service requests and ensures timely and satisfactory completion.
• Collaborates with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals.
• Maintains waiting list in accordance with federal regulations. Ensures that an appropriate number of applicants remain pre-qualified to ensure timely move-in when notice to vacate is received.
• Enforces agency regulations, lease terms, and house rules.
• Ensures that maintenance staff complete unit turns timely, process invoices timely, and maintain excellent curb appeal.
• Recruits for their onsite team
• Oversees maintenance staff timecards are being accurately logged and submitted to be approved in the timecard reporting system.
• Accurately codes daily time in the timecard reporting system.
• Performs other related duties as assigned.

COMPETENCIES

• Ability to effectively manage and solve problems.
• Ability to take direction from a supervisor.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to use a computer for utilizing property management software, word processing, spreadsheets, e-mail, & web browsing.
• Ability to write legibly.
• Ability to work in a collaborative manner, as a member of a site team.
• Ability to relate professionally with vendors, residents, and co-workers.
• Excellent verbal and written communication skills to communicate effectively with people from diverse backgrounds.
• Ability to monitor budgets.
• Excellent interpersonal skills with good negotiation tactics.
• Ability to commit to the mission and values of the organization.  
• Ability to be flexible to change work plans.
• Proactive and independent with the ability to take initiative.
• Ability to maintain a professional personal appearance.
• Ability to drive a car (and a valid driver’s license) in order to run errands, etc.
• Ability to comprehend and effectively manage complex regulatory requirements.
• Ability to travel for training opportunities from time to time.
• Familiarity with laws, regulations, and best practices applicable to Fair Housing.
• Proficient with property management, Microsoft Office Suite, and other related software.

SUPERVISORY RESPONSIBILITIES

• Yes

WORK ENVIRONMENT

• Office/building environment 

TRAVEL REQUIRED

• Limited; may be required to run errands or travel between properties as needed and attend periodic training events out of town.

EDUCATION AND EXPERIENCE

Education: High school diploma or equivalent required. Training in property or real estate management preferred.

Experience: 1-2 years of hospitality, office management or administrative experience. Professional training may substitute for experience.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

ADA REQ