Outreach/Intake Program Specialist (Part-Time)

Job Description

JOB SUMMARY

 

Provides County-wide information, assistance, and access to available resources for older adults. Advocates for clients needing assistance by linking them to services.

 

MINIMUM QUALIFICATIONS

 

One (1) year of general office skills.

 

A valid Driver's License issued by the State of Utah may be required to operate a vehicle.

Due to the nature of this position, the successful applicant may be required to pass a pre-employment background check.

 

ESSENTIAL FUNCTIONS

• Provides specialized administrative and clerical support and assistance for the Outreach program.
• Performs customer service functions. Provides information and assistance regarding division services, activities, or other issues.
• Advocates for clients needing assistance by linking them to services. Consults with clients and families regarding service eligibility requirements. Educates and provides unbiased counsel to clients and families regarding programs and services, including Medicare and Medicaid.
• Attends community and program activities and special events. Assists in researching, developing and preparing events and materials used for public education, presentations, and workshops.
• Ensures program records and information are maintained and stored per retention schedules and policies.
• Enters and collects data and assists in report preparation and distribution.

Work Schedule:

• Monday - Friday - 10 A.M. to 4 P.M.

TEMPORARY POSITIONS:

 

An "At Will", FLSA non-exempt employee who is not eligible for County benefits and who must work an average of 29 hours or less per week or an average of 129 hours or less per month.

• Must work an average of 29 hours or less per week or an average of 129 hours or less per month.
• Are not eligible for County benefits except as otherwise provided for by policy.
• Are not considered merit employees.
• Are "at will" employees who may be terminated for any reason, without notice, and without a pre-termination hearing.

Additional Information

ADDITIONAL INFORMATION

 

The Outreach Program connects older adults and families to services and resources that help them explore options and assist with independent living. This position primarily provides information and resources for callers on the main division phone line.