Manager, Design Operations

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

The opportunity

Adobe believes everyone is creative - not just designers, filmmakers, and photographers, but data analysts, marketing managers, and beyond. All can be creative with the right tools!

Adobe.com serves as the front door to millions of creatives around the world. Adobe.com’s UX/UI Design team builds cohesive and beautiful user journeys to get them there.

We’re seeking a Manager, Design Operations to partner with the Adobe.com design leadership team to help build the best user experiences on Adobe's Marketing Sites. You will join a group of designers and design program managers across the Ecosystem & Collaboration design org that focuses broadly across Adobe’s Marketing Sites and Home surfaces.

What you’ll do

Provide strategic leadership and operational excellence for Adobe’s Marketing Sites design team by implementing and enhancing scalable systems, processes, and programs across both platform and user journeys sub-teams. Additionally, spearhead cross-functional initiatives to drive high-impact execution and foster collaboration throughout the organization.

Key Responsibilities

• Work as a trusted advisor and thought partner to design leadership in crafting the design strategy, vision, and operational plan  

• Partner with cross-functional leadership to drive creative alignment and decision making, enabling and elevating a highly effective UX design organization  

• Scale strategic design initiatives in partnership with design leadership, making sure to connect the dots across a complex organization and diplomatically navigate challenges 

• Simplify large and complex problems through iterative operational improvements, while prioritizing and delivering solutions in an evolving environment 

• Lead, coach, and foster a team of high-talent program managers in a robust, cross-disciplinary and cross-geo design organization 

• Foster a culture of collaboration and user-focused design excellence through mentorship, coaching, and influence. You are an advocate for design-led product development and build bridges across the organization to represent design and uplevel our impact for our users 

• Own and drive communications and operations for a large design team to keep the team informed and motivated, always prioritizing and supporting a healthy design culture

What you need to succeed

• 8+ years of experience working in design/creative operations in a technology environment, preferably working on marketing sites

• 2+ years of leadership experience with a history of people management and operational excellence 

• Experience working with in-house and external creative teams, including collaborating with designers, content strategists, researchers, prototypers, engineers, and product managers   

• Experience working with UX/Web and Engineering teams on ambiguous problems and crafting big picture strategies 

• Ability to establish credibility and rapport with senior executives  

• Experience building and fostering a robust, collaborative, inclusive team environment   

• High emotional intelligence and the ability to adapt your communication and operational style situationally 

• Strong verbal, presentation, and written communication skills 

• Passion for user experience and design with an understanding of the design process

How to apply

To be considered for this role, please submit your resume. We'd especially like to see examples of high-stakes, ambiguous projects that you've driven from start-to-finish, and any experience working across teams and partners.

About Adobe Design

Adobe Design builds tools that amplify the world's ability to create and communicate. We're a distributed team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe's three product lines: Creative Cloud, Document Cloud, and Experience Cloud.

Our compensati