Sr Technical Standards Consultant - DMX

Department:

Technical Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Are you ready to guide high‑impact decisions that elevate the technical standards that power Southwest Airlines Technical Operations? The Senior Technical Standards Consultant provides advanced business consulting, leading high-impact strategic initiatives through in-depth research, analysis, and project coordination. This project management-focused role supports all aspects of Technical Operations and resolves compliance issues by collaborating with planning, engineering, quality control, AMTs, inspectors, and maintenance programs. The Senior Technical Standards Consultant is a skilled communicator and presenter who is ready to drive the future of Southwest. 

Additional Details 

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.   

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. 

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

• Responsible for identifying technical challenges that pose compliance risk or span multiple departments, leading multi-disciplinary efforts to define solutions, and setting clear standards for success. This includes not only facilitating discussions but also driving alignment, making informed recommendations, and ensuring adoption of standardized, comprehensive processes that strengthen compliance and efficiency.
• Conducts regulatory research, interprets guidance, and develops actionable strategies to help ensure Tech Ops maintains the highest levels of safety and compliance. The role does not stop at providing guidance but helps define the path forward and drives progress toward resolution.
• Lead multi-disciplinary workshops, create presentations, and clearly communicate recommendations to Leaders and Teams
• Lead process improvement initiatives by facilitating meetings, creating presentations, communicating recommendations, and developing project plans and schedules to support implementation of process improvement initiatives; includes assessing operations, creating process maps, researching federal regulation and guidance, identifying opportunities for improvement, understanding appropriate methodologies, consulting with Subject Matter Experts, and proposing solutions for process improvement
• Work with teams across Technical Operations, understand challenges, analyze problems, and establish specific standards required for an effective and compliant Operation
• Mentor and guide junior team members in their work and professional development
• Research and understand federal regulations and guidance material
• Review, understand, and provide feedback on FAA and DOT Notice of Proposed Rulemaking (NPRM)
• Manage multiple projects and tasks across shifting priorities to ensure team deliverables and Operational needs are attained
• Evaluate technical processes, recognize deficiencies, and identify root cause as necessary
• Bring alignment between organizations and drive towards a recommendation or solution
• Serve as Subject Matter Expert to cross-departmental projects and work as a liaison with other departments and workgroups to ensure Tech Ops needs are met
• Deliver analysis and solutions or recommendations that illustrate a clear underst