Technical Director, Underwriting - P&C (General Liability & Commercial Auto - Underwriting Center of Excellence)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

• This position is part of the Center of Excellence team and collaborates with Nationwide’s Excess and Surplus/Specialty (ESS) and Commercial Lines Value chains.
• Familiarity with both standard commercial lines and excess and surplus lines is preferred.
• Focus areas include:
  • Best-in-class underwriting
  • Pricing
  • Risk selection
  • Governance

• This position works with each business unit to drive profitable outcomes by:
  • Developing and maintaining clear appetite and underwriting guidelines
  • Implementing portfolio best practices
  • Keeping an eye on emerging risks
  • Providing data-driven insights for the assigned lines of business.
• Ideal candidates have a strong background in casualty underwriting, preferably in General Liability. Additional experience in other insurance disciplines (such as analytics, claims, product, actuarial, or risk management) is beneficial.
• The role involves working with ambiguity, leading project teams, and challenging norms.
• The Center of Excellence team collaborates across Nationwide offices and remote worker locations, using frequent video conferencing.
• The position reports to the VP-Casualty Underwriting Performance and currently does not have direct reports, but may in the future.

#LI-AS1

#LI-remote

Pay band H3 (internal use)

Job Description Summary

Developing the underwriting strategy and ensuring it meets our risk appetite is essential to Nationwide's profitability and overall success. Our team utilizes our analysis and problem solving skills to enable solutions that drive underwriting efficiency and streamlined approaches. If you are a creative problem solver, have strategic agility, and are an excellent communicator, we want to know more about you!

As a Technical Director, you'll provide management of commercial or personal line product(s) for a line of business. We'll count on you to develop and recommend underwriting or product policies, procedures and standards. You'll ensure coordination between home office and field operations and support the development and implementation of strategies that support multiple product related profitability objectives.

Job Description

Key Responsibilities:

• Leads the development of strategy and direction for the assigned product(s). Leads key initiatives to address the product strategy and profitability objectives. Reinforces understanding, communication and execution of product/underwriting strategy.

• Provides technical assistance and support to state/regional underwriting and services leadership. Maintains relationships with new entities, access points and distribution channels that need the support and expertise of product/underwriting staff operations.

• Manages projects for assigned profitability initiatives. Ensures that each area within the function is following the formal project management process for those projects designated as high priority.

• Serves on various committees, project teams and industry boards as assigned.

• Ensures product functional audits, training, vendor selection and management, employee career enhancement, competitive monitoring, systems, and liaison to other business units.

• Identifies market trends, publishing insights, and understanding the market dynamics for the area of responsibility. Includes responsibility for defining performance indicators, account segmentation and identification of key account characteristics that drive performance.

• Sets and administers levels of authority for company on assigned line of business.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Staff Vice President or Officer and leads a team of up to three Underwriting professionals.

Typical Skills and Experiences:

Education: Bachelor's degree or post-graduate studies preferred.

License/Designation/Certification: Relevant professional designation such as CPCU highly desirable.

Experience: Typically, 10 years of property and casualty (personal and/or commercial) lines underwriting, including at least five years of management experience. Exposure to both field and staff office operations preferred.

Knowledge, Abilities and Skills: Requires proven k