Job Description Summary

Job Description Summary
Serve as the first point of contact for people leaders and employees to provide counsel, coaching and support on HR fundamentals and employee related questions. Execute our key HR initiatives, providing available and responsive internal employee support, and drive HR functional excellence and process improvement. Serve as the Human Resources Manager for hourly, unionized employees and their leadership team in Lynn, MA.

Job Description

Essential Responsibilities:

• Provide dedicated guidance and coaching to multiple managers and employees with specific focus on: Employee advocacy/engagement, HR fundamentals and process training, Employee relations management, Performance management, Career development, Talent assessment, acquisition, and retention, and Workplace investigations, as appropriate 
• "Go to Genba," and be visible and available for employee & manager needs
• Ensure that all employee relations issues are properly identified, reported, investigated and resolved 
• Provide advice and counsel to managers and employees to ensure consistent application and integration of policies, procedures and practices at 100% compliance to promote an ethical and compliant work environment
• Lead key HR processes including compensation planning and compliance 
• Conduct HR training and support for functional processes like Talent Management, PPG, Salary Planning, New Employee Orientation and New Manager Assimilation  
• Maintain and protect confidential data with utmost scrutiny, judgment, and care
• Lead site-wide HR projects or initiatives as necessary, working across multiple client groups 
• Serve as the Human Resources/Employee Resources Team subject matter expert for one HR specialty area (Staffing, Payroll/Benefits, etc.)
• Responsible for design and implementation of HR data analytics solutions in response to Manufacturing Operations problems/demands.
• Manage site-specific transactions such as reporting, grievance tracking and data audits.
• Collaborates with others to solve issues. Strong partner to the HR managers and Union relations leader.
• Partner with the site HR leaders to manage HR data and analytics and look to leverage LEAN tools to improve those processes.
• Assist with other HR special projects or initiatives as needed.

Qualifications/ Requirements:

• Bachelor’s degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 3 years of relevant work experience)
• Minimum 3 years prior professional HR work experience (can include internships)

Desired Characteristics:

• Bachelor’s or Master’s degree in Human Resources 
• Passionate, employee advocate who wants to make a difference in the organization by helping employees succeed 
• Approachable and responsive resource able to connect with employees at all levels 
• Desires employee-facing work; willingness to make horizontal moves to develop HR expertise 
• Strong customer service focus, with a high level of responsiveness 
• Supportive team player with a strong drive to create a positive work environment; ability to diffuse a tense situation 
• Applies solid judgment ensuring integrity, compliance, & confidentiality 
  Strong interest in innovative HR solutions and process improvement 
• Understanding of HR concepts and principles with expertise in a specialty area such as staffing, analytics, facilitation, etc. 
• Strong problem solving skills; ability to make independent decisions, manage conflicting priorities in a fast paced environment 
• Sound knowledge of local labor laws and government requirements 
• Detailed-oriented with excellent organizational & documentation skills  
• Proponent of the segmented HR model, understands the benefits