Technical/UX Writer - API documentation

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the Team

At Roku, our Ads Manager product team is building the interface and services to help democratize connected TV advertising for businesses of all sizes. The product team works cross-functionality to understand user needs and market opportunities, collaborates on a thoughtful go-to-market plan to drive the success of the latest features, analyzes data, and works hand-in-hand across multiple engineering and UX teams. The team goal is to grow platform adoption, scale customer success, and make it easy for nearly anyone to grow their business through the biggest screen in the house.

 

About the role

We're seeking a skilled Technical/UX Writer to join our Roku Ads Manager team, focusing on in-platform copywriting, public-facing API documentation, and help center content. This role supports highly strategic and data-driven product, engineering, and UX teams. You'll collaborate closely to ensure clear and intuitive user experiences for advertisers, API partners, and internal users, contributing to the success of our growing advertising platform.

 

What you’ll be doing

• Partner with UX Designers on their projects to provide clear and precise user-centered copy for their designs
• Create clear technical API documentation for development partners, collaborating with Product and Engineering
• Write clear, concise, and user-friendly copy, including UI text, microcopy, notifications, error messages, and onboarding flows
• Devise content strategies that give users intuitive, familiar patterns of instructions, labels, and messaging within UX designs across multiple partner tools
• Collaborate with other UX Writers to maintain consistency across all user touchpoints
• Work with strong User Researchers to determine and execute the ideal research methodology to evaluate and improve your copy
• Own your work and communicate effectively, articulating your decisions to colleagues from diverse disciplines
• Drive projects forward, proactively addressing roadblocks in order to prioritize team progress

 

We’re excited if you have

• An ability to explain complex technical concepts in a clear and easy-to-understand manner
• Experience as a UX Writer on multiple shipped software products, and the ability to discuss your specific contributions in a compelling way
• Experience collaborating with UX, Product Managers, and management to write and refine copy through rapid iterations, meeting the goals of both users and the business
• A passion for finding just the right words, communicated at just the right time, to help users succeed in their tasks
• An ability to manage multiple projects and competing priorities while ensuring that work fits within an effective overall communication framework
• Endless empathy for the user and a desire to advocate relentlessly for them
• 3+ years’ experience and the ability to work independently with the Product and UX teams

 

#LI-SB5

 

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

 

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with pe