Medical Assistant

Overview

Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Medical Assistant at our Jenkins Family Medicine Residency Program in Richmond, California. The Medical Assistant is part of a patient-centered care team located in a teaching health center composed of a Family Medicine Provider, medical assistant, and auxiliary staff providing urgent and primary care health services in a community health center setting. Under the general supervision of the Back Office Supervisor and Lead Medical Assistant, the Medical Assistant is responsible for assisting medical providers by completing basic clerical and clinical tasks utilizing Electronic Health Record systems. The medical assistant will collaboratively work in a teaching health center with family medicine residents, family medicine faculty, as well as other specialty providers.

 

This is a full time, benefit eligible position, working 40 hours/week. Must be bilingual English/Spanish. 

 

This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.

 

LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. 

 

Benefits

Compensation: $21 - $22/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.

Responsibilities

The Medical Assistant is part of a patient-centered care team located in a teaching health center composed of a Family Medicine Provider, medical assistant, and auxiliary staff providing urgent and primary care health services in a community health center setting. Under the general supervision of the Back Office Supervisor and Lead Medical Assistant, the Medical Assistant is responsible for assisting medical providers by completing basic clerical and clinical tasks utilizing Electronic Health Record systems. The medical assistant will collaboratively work in a teaching health center with family medicine residents, family medicine faculty, as well as other specialty providers.

 

Essential Duties and Responsibilities:

Administrative

• Utilize an Electronic Health Record system to document patient registration, chief complaint, vital signs, review of systems, medication and health history, community health measures, including tobacco use and patient tracking.
• Assist in patient flow by timely rooming of patients and maintaining an awareness of exam room availability and timing.
• Provide back-up for the front desk with answering telephones, medical reception, financial eligibility, cashiering and medical records.
• Perform patient discharge activities, including but not limited to completion of referral forms, instructions regarding filling prescriptions, making appointments, copying forms and other activities as needed.
• Perform other duties as assigned by supervisor
• Assist with patient calls via warm transfers from the call center.
• Assist with calls/faxes from pharmacies and other entities with whom we collaborate for patient care.
• Assist with responding to secure messages from patients under protocols developed by the clinic medical director.
• Manage tasks sent electronically by medical providers and other staff

Clinical

• Prepare exam rooms before and after patient examinations according to clinic infection control procedures.
• Perform injection of vaccines and basic in-clinic lab tests including but not limited to urine dipstick, hemoglobin A1C, regular hemoglobin, rapid strep, pregnancy test and glucose level tests as ordered by provider.
• Perform phlebotomy when Lab Technician is not available.
• Perform EKG, ear lavage, audiometry testing and other tests as necessary.
• Assist practitioners during examinations and procedure as needed.
• Provide patient education and information as instructed by clinic practitioners and clinic protocols.
• Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic