Enterprise Services Senior Specialist

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can.  Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Join us as an Enterprise Services Senior Specialist

Brown Brothers Harriman is currently recruiting for an ES Senior Specialist to join our Enterprise Services team.  In this role the specialist will perform high-level specialized Enterprise Services duties daily including activities such as answering client inquiries, providing internal administrative support and supplemental reception support. In addition to these activities the ES Specialist will conduct research and written communication for BBH historical requests & design, organize and conduct history tours/presentations.
                                                                                                                                             
Some of your key responsibilities include:   

Administrative/Client Service Support

• Provide Superior Client Service
• Build relationships and promote services with internal departments
• Reception Support- Greet Clients, answer telephone calls, take messages, respond to questions and direct callers to appropriate parties as necessary
• Process department invoices and follow appropriate local procedure
• Oversight of department website
• Provide firmwide support on concur application
• Security coordinator
• Administrative oversight of conference room databases
• Assist in oversight of recorded phone lines
• Provide coverage for the firms main switchboard
• Assist management with monthly reporting metrics
• Vendor management

Enterprise Operations Support

• Participate in and seek functional and cross training opportunities as approved by the Supervisor
• Perform various other related duties as requested/required to facilitate the productivity of the department
• Gain efficiencies to improve individual productivity
• Contribute to Division or Firm process improvement activities
• Conduct research and written communication for BBH historical requests
• Acquire, store and exhibit collections
• Select themes and design for communications and exhibits
• Design, organize and conduct tours/presentations

Risk Management

• Help to identify and document errors in an effort to reduce exposure
• Ensure all area procedures are updates and documented
• Communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure

Other

• Gain efficiencies to improve individual productivity
• Contribute to Division or Firm process improvement activities
• Assist in the development and production of monthly management reporting
• Provide support on department projects as requested
• Assist team members with day to day activities when needed/providing backup.

Qualifications:

• Bachelor’s Degree preferred
• Minimum 2 years administrative/project support experi