Project Manager, PMO Lead, Human Capital

Job Family:

Project & Change Management

Travel Required:

Up to 25%

Clearance Required:

None

What You Will Do:

About This Role:

The Lead, Human Capital Program Management Office & Change Management will play a key role in helping Human Capital projects (change initiatives) meet business, schedule, and budget objectives. You will be focused on leading and executing multiple project management efforts for critical strategic HC priorities. Additionally, you will focus on the people side of change – including changes to business processes, systems, and technology. The primary focus will be driving action and accountability, creating, and implementing change management plans that minimize employee resistance and maximize employee engagement. The final candidate will work to drive faster adoption, greater utilization and improve the efficacy by which other employees respond such that business results are achieved.

This role needs to be well-versed in process improvement & excellence tools, as well as business process methodologies. Ideal candidates have internal/corporate HR experience in a professional services firm and should have demonstrated a record of highly effective stakeholder management and experience with influencing leaders to drive outcomes.

• Project Management:

  • Lead our Human Capital Project Management Office and Change Management function to ensure successful adoption of initiatives across the Human Capital Portfolio. Develop tools and practices for our Human Capital leaders to utilize as they manage projects within their functions.

  • Build rapport and respect both within the Human Capital team and across the enterprise - to include, but not limited to:

    • Within Human Capital: TA, Talent, Human Capital Business Partners, Human Capital Operations, Human Capital Technology and Systems, Total Rewards, Workplace Relations, Compensation, Employee Engagement & Experience and Workforce Planning/Resource Management, etc.

    • Outside of Human Capital: IT, Finance, Sales, Marketing, Security, Legal, Executive Leadership, and Client Services

  • Maintain relationships and lead project meetings with key business partners to ensure planning, prioritization, visibility, and partnerships for enhancements.

  • Participate in and lead project requirements gathering sessions with functional subject matter experts, IT, and users.

  • Develop and evolve our Human Capital Roadmap and Project Listing – tying this back to our People Strategy - and focusing on execution both in the near term and the longer term (3-5 years).

• Change Management:

  • Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.

  • Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.

  • Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.

  • Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.

  • Create and manage adoption, utilization and proficiency of individual changes related to Human Capital projects.

• Supervision:

  • While this role will not immediately have supervisory responsibility, this person will have to influence many others in the organization to succeed. This individual will function as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. The chosen candidate will also support project teams in integrating change management activities into their project plans.

What You Will Need:

• Bachelor’s Degree

• Minimum of 6 years of experience in managing large, complex projects across Human Capital/Information Technology and the broader enterprise

• Minimum of 6 years of experience in change management relating to system implementations and other Human Capital projects

• Knowledge of HR business process fundamentals

• Experience with large-scale organizational change efforts

• Experience with mergers and acquisitions

• Strong Microsoft Excel, PowerPoint, and Project skills 

• Strong service orientation with a high sense of ownership and accountability

• Proven ability to work independently and as part of a team.

• Strong analytical, troubleshooting, and problem-solving abilities

• Strong wor