Chief of Operations, Division of Information Technology

Job Title

Chief of Operations, Division of Information Technology

Classification

Administrator II

Auto Req. ID

558145

Salary Range

Classification Range $5,053 - $16,221 per month

(Hiring range depending on qualifications, not anticipated to exceed $11,200 - $13,400 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The Division of Information Technology (IT) strives to be a strategic, innovative and best‐in‐class IT organization that provides a leading‐edge technology environment for students, faculty, and staff to advance the University’s mission, vision and goals. We are seeking an exceptional individual to join our IT-Administration team as the Chief of Operations, Division of Information Technology (Administrator II). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

The Chief of Operations (COO) provides executive leadership and oversight of the Office of the Vice President for Information Technology and of the Division of IT's administrative operations. Reporting to the Vice President for Information Technology, this role is responsible for advancing the division's operational effectiveness in support of institutional priorities, student success, and the delivery of enterprise technology services.

This position directs the division’s core administrative functions, including IT Finance, IT Human Resources, divisional space management, professional development, and serves as the principal personnel officer for the Division of IT. The COO leads divisional organizational strategy in partnership with the Vice President of IT/Chief Information Officer (VPIT/CIO) and senior leadership team and represents the VPIT/CIO to on-campus and off-campus constituents, internal committees, and community partners.

The COO maintains a divisional view of the project portfolio, partnering with the IT senior leadership team to coordinate across initiatives, identify dependencies and resource conflicts, and keep the VPIT/CIO informed on portfolio health, risks, and timing. Other duties as assigned.

Inclusive Leadership Statement

Inclusive Leadership Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

• What does inclusive leadership mean to you.

• A description of your experiences working with individuals with a different perspective.

• A description of how issues of inclusivity have impacted you personally or professionally.

Essential Qualifications

Bachelor's degree from an accredited university and a minimum of five years of progressively responsible experience supporting executive leadership, operations, or administration in a complex environment. Experience leading operational initiatives, managing cross-functional projects, and supporting strategic planning where priorities and resources evolve. Experience with budget administration, financial planning, and resource allocation. Experience managing personnel, including supervision, performance management, employee relations, and recruitment coordination. Excellent oral and written communication skills, including the ability to prepare executive-level reports and communications for campus leadership, the Chancellor's Office, and external stakeholders. Ability to operate independently with initiative, discretion, sound judgment, political acumen, and a high degree of professionalism and confidentiality.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the co