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Client Care Coordinator
Angels of Care Pediatric Home HealthEl Paso, United Statesfull_timeVerifiedPosted 26 Aug 2025
💰 $36,000/yr
About the role
Full-time | On-site | Monday–Friday, daytime business hours Anticipated compensation: $16 - $18 per hour
As a Client Care Coordinator, you’ll be a key connection point between families and care teams, helping ensure a smooth, supportive experience for both clients and clinicians. This position is ideal for a detail-oriented team member who thrives in a fast-paced environment and is committed to delivering excellent service. In this role, you will:
As a Client Care Coordinator, you’ll be a key connection point between families and care teams, helping ensure a smooth, supportive experience for both clients and clinicians. This position is ideal for a detail-oriented team member who thrives in a fast-paced environment and is committed to delivering excellent service. In this role, you will:
- Serve as the primary point of contact for client families, building trust and providing timely support
- Coordinate and assign duties based on each clinician’s skills and availability
- Handle incoming and outgoing calls to address questions, resolve issues, and support scheduling needs
- Collaborate closely with clinical staff to ensure clients receive high-quality care
- Foster strong, professional relationships with families and nursing staff
- Use sound judgment and initiative to identify and solve problems
- Stay organized while managing multiple priorities and maintaining accurate documentation
- Prior experience in a customer service, scheduling, or client-facing administrative role preferred
- Strong communication skills and a proactive, solutions-focused mindset
- Ability to stay organized and manage competing priorities effectively
- Familiarity with office technology (Microsoft Suite, etc.)
- Bilingual in Spanish and English preferred (but not required)
- Competitive Pay
- Paid Time Off
- Medical, Dental, & Vision Plans with a generous contribution from AOC
- HSA/FSA
- Mental Wellness Benefits
- 401K
- Discounts on Pet, Home, and Auto Insurance
- And more!
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