People Operations Partner

<h3>WHO WE ARE 🌍</h3> <p>Manychat is a leading chat marketing platform, helping businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by Bessemer Venture Partners. With 400+ teammates across offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam — we're building the infrastructure of conversational commerce.</p> <h3><br>THE CONTEXT</h3> <p>Manychat's People Operations runs on a hub model. Each location — Spain, Netherlands, Brazil, Armenia, US — has a People Operations Partner who owns everything: the full employee lifecycle on the ground, the local workplace experience, and the day-to-day people experience in that hub.</p> <p>You are Manychat Spain's trusted People Operations expert. You operate within a global framework — global standards, tools, and domain leads who own Payroll, Compliance, People Tech, Workplace & Experience, and Rewards. But in Barcelona, the experience lives with you.</p> <h3><br>WHO WE'RE LOOKING FOR 🌟</h3> <p>We are looking for a People Operations Partner who can run the full people function for Manychat Spain — independently, confidently, and without hand-holding.</p> <p>This is not a specialist role. You cover the full lifecycle, workplace operations, events, and everything in between. The measure of success is simple: people in Spain have a seamless, high-quality experience, processes are clean, and you know what's happening before it becomes a problem.</p> <p>What distinguishes this role:</p> <ul> <li>You own the hub — not a piece of it. Everything people-related in Spain runs through you</li> <li>You work with global domain leads (Payroll, Compliance, People Tech, Workplace & Experience, Rewards) — they set the standards and tools; you own the local execution</li> <li>AI is infrastructure, not optional — you build self-service and automation into your daily operations</li> </ul> <p>You thrive in a fast-moving, international environment. You're equally comfortable advising a manager on a sensitive termination and coordinating a team offsite. You act before you're asked.</p> <h3><br>WHAT YOU'LL DO 🚀</h3> <h4>Own the Spain Hub</h4> <ul> <li>Be the key People Operations expert for the Spanish hub — for employees, managers, and global domain leads</li> <li>Own the local roadmap: what needs to improve, what's next, what success looks like for the Spain hub</li> <li>Maintain a clear view of what's happening in the location — headcount, team health, open cases — and surface it proactively to the Head of People Operations</li> </ul> <h4>Employee Lifecycle,