DC Quality Assurance Manager

Job Posting:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Ferguson is currently seeking a Quality Assurance Manager to join our Quality Assurance team! This position is responsible for metrics, tracking and reporting, ensuring that processes are followed, and deadlines met, and implementing strategies in support of meeting company-wide goals.

Responsibilities:

• Responsible for maintaining accurate records of defective product. Completing follow ups with the Suppliers to ensure they are working quickly to resolve the product defect issues.

• Acquiring replacement parts to resolve product defect issues prior to them occurring.

• Working with the warehouse team to reduce unavailable product.

• Ensure associates leading activity within their assigned area are knowledgeable with regards to the requirements of the Quality Management.

• Responsible for handling data regarding consolidated quality metrics.

• Participate in quality audits as needed.

• Responsible for inventory accuracy and reconciliation

• Maintains the configuration and product file for the facility

Requirements:

• 2+ years management experience coordinating a team of 3 or more

• ISO90000 implementation experience is required

• Proficient in Microsoft applications including significant Excel skills

• Prior experience writing SOPs, processes and procedures

• Previous experience with report writing, analytics and crafting power point presentations

• Strong working knowledge of Order Manager

• Analytical, quick problem-solving skills

• Data entry experience

• Ability to optimally communicate with vendors via email whose primary language is not English

• Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

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Pay Range:

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$5,175.00 - $11,275.00

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information