Remote - Specialist 3, Fraud Operations

We’re looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone’s fingertips.

At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.

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JOB DESCRIPTION

You will be responsible for examining account activity utilizing various proprietary and industry tools to detect and prevent fraudulent activity as well as investigating suspected, alleged or known internal and external fraud perpetrated against Green Dot and its customers.

 Responsibilities:

• Conduct investigations of suspicious loss or account activity related to straightforward or moderately complex fraud schemes.  Investigations involve highly confidential data and communication w/external and internal partners
• Execute SQL data pulls and batch processes related to fraud investigations
• Present findings and recommendations from fraud investigations 
• Recommend actions on merchants, accounts and fraud strategy for rules implementation
• Utilize and understand all relevant materials for weekly and monthly reporting and perform ad hoc analytical activities 
• Assist with minor database administration activities
• Process any daily queue work or email referrals as needed to support the Fraud Operations team
• Communicate with partners related to current research requests
• Use sound judgment to plan and accomplish goals under general supervision 

Do you have a nonlinear career path? Do you have unique experience that would be useful in this role? Are you the type of person who brings creative solutions when faced with dynamic challenges? Tell us about why you would be a great fit!

  

Required:

• Minimum 2 years of professional experience in an analytical role, preferably in the financial services industry, or fraud operations
• High level working experience and proficiency in Excel and SQL
• Demonstrated strong verbal and written communication skills

Nice to Have:

• Bachelor’s Degree or relevant professional certifications

POSITION TYPE

Regular

PAY RANGE

The targeted base salary for this position is $33,900 to $50,900 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

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Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants' privacy rights.