Dining Services Supervisor

College/Division

Finance & Administration

Required Application Documents

Curriculum Vitae or Resume

Employment Category

Fulltime

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Required Minimum Education Level

HS, GED

How To Apply

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Wage Band

114H

Required Qualifications

• High School Diploma or GED
• 3 years’ experience in a high volume restaurant, country club, retail, catering, or institutional setting. Experience with a variety of food service applications and computerized systems.
• Experience coordinating front and/or back of house activities.
• Servsafe certified or ability to obtain within six months of hire.
• Allertain certified or ability to obtain within six months of hire.

Preferred Qualifications

• Knowledge of food service production and service techniques and standards.
• Knowledge of sanitation and quality food service standards.
• Knowledge of supervisory practices and principles; ability to lead dining service workers
• Ability to effectively communicate.
• Ability to work with a variety of food service applications, computerized menu management, online ordering, point of sale hardware/software and/or event management systems.
• Ability to multi-task, manage multiple tasks simultaneously, and work with a sense of urgency.
• Possess a well-developed palette, and is familiar with different cooking techniques.
• Ability to approach customers, coworkers and subordinates in a tactful, respectful manner.
• Ability to maintain a positive attitude when working alone, with a team and under pressure.
• Good problem solving and troubleshooting skills
• Passionate focus on quality and delivering exceptional customer service.
• Demonstrate willingness to take initiative and make decisions within established guidelines.
• Ability to maintain an organized and clean workspace.
• Demonstrate professional, customer centric phone etiquette at all times
• Passionate about food; desire to continuously improve skillset.

Department/College Description

About RIT Dining 
RIT Dining supports all meal plans both on campus and at select off campus locations. We are looking for a high energy team member that enjoys working in a busy environment serving customers. The successful candidate will need to be able to work with our student work force which may include of deaf / hard of hearing, and internationals students. Hours would change for breaks, intersession and summer semester. This position may support serving from 1500 to over 3000 customers (faculty, staff and students) in any one location on a daily basis.

Shift

Afternoon, Night

Work Location

Henrietta Campus — 100%

Job Summary

The Dining Supervisor supervises the day to day operations of one or more full service retail restaurant, coffee/bakery, convenience store, or quick service dining locations. Works closely with students and other supervisors/managers to ensure the highest level of