RMHC Internal and System Communications Manager

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

About Ronald McDonald House Charities® (RMHC®)

Ronald McDonald House Charities® (RMHC®) creates, finds and supports programs that directly improve the health and well-being of children. RMHC strives to be part of the solution to issues challenging families today. Families are challenged with how to stay near and support a hospitalized child; how to afford staying together in another city while a child is undergoing treatment; or even getting basic medical and dental care in underserved communities. We use our resources and partnerships in the community to help families gain access to healthcare services and keep families together during critical points in their children's lives.

The Ronald McDonald's House Charities (RMHC) system consists of over 260 chapters in 60+ countries and regions. The RMHC Communications team supports the global network by effectively communicating system wide key messaging and priorities.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art McDonald’s headquarters in the booming West Loop of downtown Chicago.

The Opportunity

We are seeking a creative, collaborative, and proactive Internal and System Communications Manager to join the RMHC Global team. Reporting to the Director of Internal and System Communications, you will be a key member of the team, working in tandem with communications, field operations, marketing, learning and development and more.

You will shape and manage internal communications programs for Global team employees, Chapter leaders and the Global Board of Trustees. This role will support existing initiatives as well as lead the execution of new ones. You will work closely with cross-functional teams across the organization to enhance internal communications and strengthen System-wide messaging to Chapters in support of the RMHC mission and priorities.

Job Description

The RMHC Internal and System Communications Manager will be responsible for establishing and executing an internal and System communications strategy.

• Partner with the business to drive effective and efficient communications, through the development of internal communications strategies
• Act as a trusted advisor on communications strategies and best practices for internal stakeholders
• Drive proactive and reactive communication planning to clearly communicate organizational initiatives and projects to employees and the RMHC System that drive awareness, pride, and collaboration
• Plan, edit and write compelling content for a variety of internal communications mediums and System resources
• Draft messages, scripts, and PPT presentations for the Senior Leadership Team (Examples: Conference presentations, emails, System videos)
• Develop and support the communications strategy for the Global Board of Trustees
• Partner with RMHC Global team members to ensure internal communications messages are integrated and consistent across all channels for the greatest impact and alignment with the RMHC strategic vision
• Develop hierarchy and processes for internal communications messaging and vehicles
• Provide meeting support for Global team meetings, System webinars, employee engagement initiatives and conferences to connect internal audiences to our priorities and purpose
• Liaise with RMHC Field Operations and Global PR/external communications to support crisis management and communication to internal stakeholders
• Measure and present the effectiveness of internal communication efforts through monitoring and analysis of performance metrics

Benefits eligible: Yes
Bonus eligible: Yes
Long t