Hotel: 

Norfolk Sheraton

777 Waterside Drive

Norfolk, VA 23510

Director of Food and Beverage

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

The Sheraton Norfolk Waterside Hotel, a premier waterfront property with 466 rooms and 46,000 square feet of meeting space, is seeking a motivated Food & Beverage Director to lead our team. This role requires a leader of leaders who can drive exceptional food and beverage operations while fostering a supportive team culture centered on Atrium’s core values: Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork (S.P.I.R.I.T). With a focus on delivering outstanding guest experiences, maximizing profitability, and staying ahead of industry trends, this position offers a significant opportunity for career growth in the hospitality industry, where your leadership, integrity, and problem-solving skills will be integral to creating memorable guest experiences and maintaining high standards of quality and safety.

Salary range: $80K-$100K

What you will be doing?

•  Plan, direct, assign and delegate responsibility for all functions of the Food & Beverage department areas to meet daily operational needs.  

• Select, train and develop associates to ensure quality recruitment, retention, and career growth.  
• Develop and implement schedules for all associates in the Food & Beverage department areas on a weekly basis and manage labor levels to meet business needs.  
• Ensure daily stand-up meetings are held with associates in the various Food & Beverage department areas.  
• Increase revenues through the production and implementation of creative promotional programs, as well as upselling of options. 
• Meet with functional group leaders within banquets to determine last minute changes and discuss various set-up arrangements.  
• Collaborate with Event Sales to ensure proper service to clients during banquets.  
• Supervise assigned associates in all areas of the Food & Beverage department. Supervisory responsibilities include hiring, disciplining, counseling, and evaluating associates in the various Food & Beverage department areas.  
• Adhere to monthly forecasts and administer operations in a fiscally responsible manner.  
• Work closely with the culinary team to execute the delivery of all Food & Beverage and Banquets promotions and menus. Create a destination of choice environment for both hotel and external guests.  
• Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits.  
• Ensure compliance with all Atrium policies and procedures with respect to the Food & Beverage department, as well as all local, state, and federal laws and regulations.  
• Perform any other job-related duties as assigned.

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Skills

• Proven success with leading operations within Food & Beverage and Banquets. 
• Prior F&B budget responsibility required.  
• Demonstrated experience as a decision-maker with an ability to identify problems and creatively and expeditiously find solutions.  
• Ability to develop results-oriented associates through effective training, evaluation, motivation, coaching and counseling; ability to assist others in developing needed skills for effective job performance. 
• Ability to develop results-oriented associates through effective training, evaluation, motivation, coaching and counseling; ability to assist others in developing needed skills for effective job performance. 

 

What you will