Medical Assistant - Duke Otolaryngology of Raleigh

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

JOB LOCATION

Duke Otolaryngology of Raleigh - 3480 Wake Forest Rd, Raleigh, NC

 

JOB SUMMARY

We are seeking a Medical Assistant to be an integral member of the healthcare team and provide direct and indirect care to patients.

 

JOB DUTIES AND RESPONSIBILITIES

• Perform telephone message taking with patients, document encounter, follow protocols established by clinic leadership, and inform provider.
• Administer medications to patients as ordered by providers or by established protocols following the six rights of medication administration.
• Participates in performance improvement projects.
• Performs tasks such as set up for clinical procedures, high level disinfection & sterilization or other miscellaneous appropriate tasks within scope of practice.
• Attain prior authorizations for medications and durable medical equipment as indicated.
• Float in clinic to cover patient and provider needs as delegated by nurse manager, health center administrator, charge nurse, or nurse team lead.

 

JOB ELIGIBILITY REQUIREMENTS

• Graduation from accredited Medical Assistant program strongly preferred. High School diploma or GED graduation required

• Work generally requires six months of experience in the healthcare setting. Education in a health related field can be used as a substitute for the experience.

• Must be fully certified as a Medical Assistant (AAMA, AMT, NHA-CCMA, NCMA or ARMA) within 18 months of hire.

 

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

 

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

 

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.