Field Recruiter - Retail Store Hourly Roles

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

• We love all pets like our own
• We’re the future of the pet industry
• We’re here to improve lives
• We drive outstanding results together
• We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

As a Field Recruiter supporting hourly hiring for retail stores, you will play a critical role in attracting and hiring top talent to deliver exceptional in-store experiences. You’ll partner closely with field leaders and store teams to understand staffing needs, source qualified candidates, and manage high-volume, fast-paced recruitment efforts across multiple locations. This role requires a strong sense of urgency, excellent relationship-building skills, and the ability to execute consistent, inclusive, and efficient hiring practices that align with business goals.

Essential Job Functions:

The partner must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation:

• Creatively leverage recruiting tools including the Internet, TAS, CRM, networking guides, referrals, and job fairs to identify, source, interview, select, verify, negotiate offers, relocation, and benefits, and onboard candidates for store grooming roles. This position must be able to include passive candidates in candidate slates, proactively cold call passive candidates, and keep relationships with passive candidates “warm” in a scalable manner.

• Drive quality hiring outcomes by conveying an understanding of critical components of functional business results and proactively identifying potential hiring needs and role expectations, demonstrating knowledge of the internal and external labor markets, and influencing two-way partnerships with hiring leaders by establishing trust, setting strong expectations, probing inquiry, making difficult trade-offs, and managing priorities.

• Proactively establish relevant internal and external business relationships to facilitate referrals, gain cross-functional business knowledge, and promote the Petco employee value proposition nationwide. Collaboratively share contacts and business knowledge with colleagues to enable enterprise-wide understanding of the talent team and support a centralized recruiting model.

• Leverage effective verbal and written communication skills to drive value from internal and external partnerships to manage the recruitment timeline and achieve performance deliverables. Examples of partnerships are external placement agencies, skill-based membership organizations, and internal business leaders.

• Conduct behavioral- and competency-based interviews with candidates to determine knowledge, skills and abilities compared to job scope and requirements. Evaluate candidate fit for departmental and organizational needs and make recommendation to business leaders based on these interviews.

Education/Experience:

• High school diploma or its equivalent (GED) with two years of college-level courses in business, management, communications or education, or the equivalent combination of education and experience. 4-year college degree and/or Human Resources certificate or PHR/SPHR is strongly preferred.  

• Minimum 5 years of recruiting experience. Corporate recruiting experience strongly preferred. 

• Minimum 2 years of experience working with business leaders as a strategic partner through functional knowledge, business acumen and influencing skills.

• Ability to adjust communication styles appropriately to work with a diverse set of leaders and associates at various levels across the organization.

• Proven ability to develop creative and effective business plans and influence leaders to achieve win-win situations.

• Demonstrated negotiation and project management skills.

• Ability to work independently in dynamic work environment and demonstrate high comfort level in working with initially amb