Managing Director – La Mare Hotel & Residences, Brickell Miami, FL

Position Summary: The Managing Director is the senior executive leader responsible for the successful opening, positioning, and long-term performance of a landmark luxury hotel and residences in Miami. This role provides strategic and operational leadership across all aspects of the business, including operations, finance, commercial strategy, IT, human resources, food & beverage, security, and engineering. 

The Managing Director will champion elite, world-class service standards while fostering an innovative, entrepreneurial spirit that delivers distinctive, memorable, and highly personalized guest and resident experiences. As the face of the property, this leader will cultivate strong owner relationships, deep market connectivity, and a best-in-class associate culture that drives sustained excellence and asset value. 

Key Responsibilities 

Executive Leadership & Property Oversight

• Provide visionary leadership and full accountability for all hotel and residential operations.
• Set and execute the strategic direction of the property in alignment with ownership objectives and brand standards.
• Lead and inspire the executive committee and department heads to achieve operational excellence and financial performance.
• Establish the property as a market leader in luxury hospitality through innovation, service excellence, and experiential differentiation.

Pre-Opening & Critical Path Leadership

• Lead the full critical path to opening, ensuring readiness across all departments.
• Oversee recruitment, training, systems implementation, vendor selection, and operational testing.
• Ensure seamless coordination between ownership, developers, designers, operators, and consultants.
• Drive pre-opening budgets, timelines, and service culture activation.

World-Class Service & Experience Innovation

• Define and deliver an elite service philosophy that exceeds the expectations of luxury travelers and residents.
• Foster a culture of creativity, personalization, and emotional engagement across all guest and resident touchpoints.
• Champion innovation in service design, programming, amenities, and experiences to create a truly distinctive destination.
• Ensure consistent delivery of five-star standards while remaining agile, entrepreneurial, and guest-centric.

Commercial, Financial & Asset Leadership

• Lead all financial performance, including budgeting, forecasting, profitability, and long-term financial planning.
• Oversee commercial strategy encompassing sales, marketing, revenue management, branding, and partnerships.
• Lead capital planning, asset management initiatives, and long-range investment strategies to protect and enhance asset value.
• Ensure disciplined cost management while supporting growth, innovation, and service excellence.

Owner Relations & Governance

• Serve as the primary liaison with ownership and key stakeholders.
• Build trusted, transparent, and highly effective owner relationships.
• Provide clear reporting, strategic insight, and recommendations to ownership.
• Align operational decisions with ownership goals, return expectations, and long-term vision. 

People, Culture & Human Resources

• Create and sustain a best-in-class associate culture rooted in purpose, inclusion, accountability, and pride.
• Attract, develop, and retain top hospitality talent across all disciplines.
• Champion leadership development, succession planning, and performance management.
• Act as a visible, inspiring leader who sets the tone for values, ethics, and service mindset. 

Five Drivers Leadership

• Lead the property’s Five Drivers of success, ensuring alignment and excellence across:
• Associate Engagement
• Guest and Resident Experience
• Revenue Growth & Commercial Performance
• Cost Discipline & Operational Efficienc