Senior Technician, Field Operations - Minerals

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Senior Technician, Field Operations MIN is responsible for collecting samples, observation, and/or inspection of products or raw materials for laboratory analysis by performing the following duties. Takes on additional responsibility as Team Lead in the absence of the Supervisor/Manager.

• Works under established direction, with little to no direct supervision, expected to perform the following job functions with a high degree of independence.
• Collects samples of product or raw materials that are being transferred in containers, vessels, barges, trucks, and/or rail. Gathers samples at specified locations, date states of processing and time interval.
• Labels sample containers and all related paperwork, documenting location of sample, date, and time of collection.
• Delivers samples to laboratory for analysis.
• Prepares samples, performs their reduction and division of appropriate sizes.
• Performs sample screening and/or other related physical tests.
• Ensures all equipment and containers are organized and cleaned before and after use.
• Ensures all personal protective equipment (PPE) relevant for tasks is worn at all times.
• Ensures compliance with all required local and federal safety processes and procedures while collecting, screening or delivering samples.
• Provides technical advice and support to the Field Technicians, may train Junior Technicians as required.
• Serves as a Team Leader when Supervisor and or Manager are not present.
• Trains, motivates and monitors staff during shift.
• Assists staff to carry out and complete tasks according to established work procedures.
• Work in partnership with other Technicians to solve client problems to ensure quality and customer satisfaction standards are met.
• Assists Supervisor and or Manager, making sure that each employee in the team has sufficient information, resources and materials to do their job safely.
• May have Preparation or Laboratory responsibilities, as required by business needs.
• Directly responsible for their area housekeeping and cleanliness on a daily basis.
• Accountable for routine and non-routine equipment maintenance.
• Directly responsible for ensuring all safety equipment is worn and safety procedures are followed while performing work, being on site or delivering samples.
• Adheres to internal standards, policies and procedures.
• Performs other duties as assigned.

Qualifications

EDUCATION AND EXPERIENCE

• Associate degree or High School (GED) and equivalent years of experience required. 
• 5+ years working in Industrial or Laboratory or Field Services setting with experience following strict safety standards required. 
• Bachelor’s degree in science or in related discipline in combination with experience outlined above AND 1+ year supervisory experience preferred. 

LICENSES / CERTIFICATIONS

• A valid and current Driver’s license may be required if the role requires driving a company vehicle.
•  May be required to obtain a TWIC (Transportation Worker Identification Card)
•  May be required to obtain 24-hour surface Mine Safety and Health Administration (MSHA) certificate, training is available through SGS.

KNOWLEDGE / SKILLS / ABILITIES

• Language Skills: Proficient in English
• Mathematical Skills
• Reasoning Skills/Abilities: Advanced level required, uses logical and practical approach to solve problems
• Ability to effectively communicate (in writing or verbally), presenting information individually or in small group situations to internal or external customers
• Ability to follow directions ensuring the end results are accurate and completed with the required timeframe
• Ability to deal with problems involving a few concrete variables in standardized situations
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to work independently and under moderate supervision
• Team player attitude, customer care focus
• Ability to lead more junior employees

COMPUTER SKILLS

• MS Office (Word, Excel) – Intermediate user proficiency Preferred

TRAVEL

• Local day travel may be required; may be required to travel overnight occasionally.

EQUIPMENT

• This role routin