Principal Business Analyst - Sales Operations

Principal Business Analyst, Sales Operations  

Pearson’s Higher Education North America Sales Operations team is seeking a Principal Business Analyst that is a stand-out leader with a proven track record of innovative analysis, deep experience in making connections across data, and presenting findings and recommendations to executive leadership. We are looking for a true partner who can help accelerate the transformation towards better, more data-driven business decisions both for key programs and everyday action. 

The Principal Business Analyst will be expected to work closely with members of the Sales Operations team including the Sr. Director and VP to drive critical business objectives. You will have or develop a thorough understanding of the business and markets to play a lead role in supporting forecasts, understanding and employing Pearson and third-party data, monitoring/analyzing sales programs and partnering with other functional team members to turn business insights into action and drive revenue growth nationally.  

This position will report into the Sr. Director, Sales Operations. This is a remote/home-based position. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State and New York City laws, the pay range for this position is as follows: 

The minimum full-time salary range is between $85,000- $95,000.

This position is eligible to participate in an annual incentive program, and information on benefits offered is here.

Primary role responsibilities include, but are not limited to: 

• Owner of the forecasting process and all data around forecasting, including examining trends and guiding improvements to process and data visualization  
• Monitor KPIs and identify patterns, trends, outliers, and opportunities in the data, providing updates to the CRO, VP-Sales Operations, Finance, and other senior stakeholders 
• Be a thought leader and strategic thinker – always looking for ways to improve the reporting data to provide valuable insight into the productivity of the sales organization, finding improvements Relentlessly seek out root cause problems and address them to evolve and improve business processes 
• Establish strong relationships with senior leaders, data teams, and Regional Business Partners within and beyond Sales Operations and Data Center of Expertise (DCoE) 
• Represent Sales Operations on corporate projects that impact the productivity and efficiency of the sales organization – in some cases lead and manage some or all aspects of these projects, ensuring timely completion 
• Thrive on curiosity around data--explore data trends in depth, and be able to summarize findings & recommendations succinctly to audiences across the business  
• Be the established point person to collaborate with colleagues in the DCoE to drive new insights including accountability for providing requirements for new tools and dashboards 
• Update and ensure accuracy for all regular executive presentation / readout packages around forecasting, pipeline, and sales performance 
• Work closely with the Sr. Director, Sales Operations, product management, finance, etc. to prioritize and recommend strategic actions to take based on the data  
• Make connections across disparate data sets (e.g. internal sales data, opportunity information, and third-party info) to further bolster critical information to the business 
• Provide analysis that can be more ad-hoc or more sustained, depending on the need  
• Demonstrate proficiency in the use of the technology and tools leveraged by the sales organization to manage the business (Salesforce, Tableau) 

 

 

 

Accountabilities 

• Achieving or exceeding set targets for performance  
• Point person for Forecasting data and process 
• Point person for DCoE connection 
• Collaborating with various stakeholders to drive effective recommendations across the business 
• Detail leadership on key trends and equip them for moving insights into actions 
• Support Diversity, Equity and Inclusion (DEI) initiatives 

Capabilities 

• Initiative-taking; self-directed 
• Problem solver 
• Trust-worthy and dependable- a trusted advisor