Senior Quality Engineer | Mobile/UI

It's a new day with a new opportunity at 8am! 

About the role:

We are seeking an experienced Senior Quality Engineer with a strong focus on mobile testing to join our Quality Engineering team at 8am. In this role, you will serve as a customer advocate and quality champion for your embedded scrum team, ensuring the functionality, reliability, performance, and user experience of our SaaS platform across mobile and web interfaces through comprehensive testing strategies and collaborative engineering practices.

At 8am, Quality is not a phase; it's a mindset woven into every conversation, decision, and line of code. As a senior member of the team, you'll leverage your deep mobile testing expertise to drive quality improvements that impact not just your immediate team but the broader engineering organization. You'll mentor junior engineers, contribute to process improvements, and take ownership of quality initiatives that protect and enhance our customers' experience - whether they're accessing our platform from an iPhone, Android device, iPad, or desktop browser.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

Customer Advocacy & Technical Excellence

• Champion customer experience; speak up when features aren't ready or quality concerns arise
• Design and execute comprehensive test strategies across iOS (native + Safari), Android (native + Chrome), and desktop browsers
• Validate responsive design, touch interactions, gestures, orientation changes, and varying network conditions
• Write high-quality test cases reflecting real-world scenarios; document defects with root cause analysis
• Drive continuous improvement toward ≤15% Defect Leakage Rate

Cross-Platform & Browser Testing

• Ensure seamless experiences across platform transitions (mobile ↔ desktop)
• Validate across macOS, Windows, and major browsers (Chrome, Safari, Firefox, Edge)
• Maintain a comprehensive device/browser/OS testing matrix based on user analytics

Leadership & Execution

• Complete 90%+ of tasks independently; mentor junior engineers on mobile testing best practices
• Own quality initiatives and drive measurable improvements to QE standards
• Become SME for mobile testing, device fragmentation, or specific product components
• Collaborate with SDET team on automation priorities (Appium, XCUITest, Espresso)
• Track and report Quality KPIs with focus on Defect Leakage Rate

About you:

• 3-7 years of experience in software quality engineering, preferably in SaaS environments
• Strong demonstrated experience in mobile application testing across iOS and Android platforms, including both native apps and mobile web browsers
• Experience testing on physical iOS devices (iPhones, iPads) and Android devices across multiple manufacturers
• Have familiarity with the major App store submission processes and general guidelines 
• Proficiency testing across major desktop environments (macOS, Windows) and browsers (Chrome, Safari, Firefox, Edge)
• Strong demonstrated proficiency in Linux distributions and CLI-based testing, including log file analysis and other troubleshooting tasks
• Experience with AWS or other major cloud platforms
• Basic Python/Shell (or similar) scripting knowledge with ability to edit existing scripts and create new automation
• Advanced skills with UI, API, and SQL testing methodologies
• Familiarity with test management tools such as TestRail; experience with Qase is a plus
• Demonstrated experience leveraging Version Control Systems with a focus on GitHub
• Experience with testing tools: Jira, Sentry, DataDog
• Strong understanding of Agile/Scrum methodologi