Digital Communications Manager

Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By dynamically connecting financial, strategic, and operational plans in real-time, companies trust Anaplan to give them the power to anticipate change, address complexity, deliver operational insights, increase profits, and stay ahead of their competition.

 

What unites Anaplanners across teams and geographies is our commitment to our customers’ success and our collective motivation to achieve ambitious goals. We champion diversity of thought and ideas, and we behave like leaders irrespective of title. When you work for us, you’ll be part of a winning culture that’s dedicated to creating opportunities for our customers, partners, and employees. We hope you’ll join us. Let’s create something incredible together!

 

Our Corporate Communications team sits at the crossroads of our company. We serve as business partners to internal stakeholders and ensure external audiences receive consistent, timely, and relevant information about Anaplan. As stewards of the communications that drive our brand, strategy, culture, DEIB, and employee experience, we are a talent-dense team who are dedicated to informing, educating, engaging, and inspiring through effective mediums and channels.

We are seeking a dynamic and energetic communications pro to serve as our Digital Communications Manager. The full-time position is based in the DC Metro/Northern Virginia area and will eventually have an in-office requirement of at least two-day per week (DC Metro office pending).

Your Impact

The Digital Communications Manager oversees the design, production, and measurement across Anaplan’s digital, people, and experience channels. The position is responsible for creative, video production, and back-end support for the Company’s suite of collaboration tools and platforms, in addition to internal engagement metrics and reporting. The ideal candidate will be knowledgeable about recent digital trends and be effective in helping our communications team develop and implement internal and external digital communication strategies for the organization to ensure that unified, consistent, and positive messages define and promote the company’s identity, mission, and culture

• Assist with the development of communication strategy and provides effective, compelling digital communications, which reach and engage a broad global audience.
• Produce internal and external materials for multiple forums and channels including leadership meetings, leadership messages, employee town halls, presentations, blogs, videos, social media, site visits, and provide logistics support.
• Create visual text and imagery that communicates ideas that inspire, inform, or captivate stakeholders – including but not limited to emails, infographics, PowerPoint presentations, training materials, frequently asked questions, leader talking points, 1-page overviews/summaries, blogs, e-books, recognitions, event/occasion theme/design
• Maintain the visual design, site navigation, and site content for Anaplan’s various internal channels by coordinating with key stakeholders, engaging and training users, and monitoring the health of the underlying technology are key elements of this aspect of the job.
• Own the information architecture and content quality of the company’s Intranet, work with technology teams to ensure the provision of a world-class intranet that meets the needs of the business and ensures a consistent user experience.
• Build relationships with and gain the buy-in of stakeholders at all levels and actively manage channels with key stakeholders and user groups.
• Maintain the overall quality control on content and design as well as develop and implement policies and standards to ensure effective and engaging intranet content that meets the needs of the business.
• Manage the analytics and reporting for stakeholder engagement across our various channels

Your Qualifications

• Undergraduate degree in marketing, communications, or a related field
• At least 5 years of experience in a corporate role, ideally in a high-tech environment
• Prior experience with the Microsoft Office Suite including Outlook, Word, PowerPoint, Excel, Slack, social media platforms, video production, and design tools 
• Experience using SharePoint for intranet applications
• Strong understanding of the principles of User Experience and Information Architecture design for intranets
• Demonstrated experienc