Program Director (48027)

Position Summary:

The Program Director is a member of the State Leadership team and works to ensure the delivery of quality services. This role provides leadership to program staff and coordinates the day-to-day operations of their assigned project(s). Essential Job Functions include those listed below.

Essential Job Functions:

• Provides managerial, programmatic, and operational leadership to program staff under the guidance of the COO;
• Implements and maintains methods for ensuring continuous and ongoing excellence in service quality and contract compliance;
• Develops and maintains positive working relationships and partnerships with federal, state, regulatory, and funding, and other bodies;
• Effectively implements and produces regular programmatic, budgetary, and management reports—reporting to the COO at least once weekly;
• Works to enhance the scope and size of services within assigned area(s);
• Serves as a mentor for program staff, offering coaching and guidance where needed;
• Collaborates with the COO and state HR Representative to hire and retain talent, process disciplinary occurrences, and ensure compliance with agency policies and procedures;
• Reviews the performance of designated staff on a yearly basis, recommending pay and position changes as necessary;
• Oversees facility upkeep, including the ordering of supplies and ensuring compliance with health, fire, and other regulatory standards;
• Acts as a liaison between WestCare and external agencies, including law enforcement and criminal justice bodies, welfare agencies, healthcare services, etc.;
• Supports designated staff by being “on call” for emergencies on a 24hr basis and responding to emergency situations in a way that is consistent with WestCare’s policies, procedures, and ethical standards;
• Actively works to ensure a positive working environment for all staff;
• Assists the COO in management, administrative, compliance, and funding-related activities as required;
• Embraces and embodies the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation;
• Performs any other duties as assigned.

Essential Qualifications:

Certifications/Licensures:

• LPC, LCSW, or LADAC licensure and/or certification preferred. Preference will be given to certified candidates;
• Valid driver’s license and the ability to obtain and maintain WestCare’s vehicle insurance is required.

Education:

• Graduation from an accredited four-year college with a degree in Counseling, Criminal Justice, Social Work, Psychology or field related to the position is preferred;
• Graduation from an accredited master’s level program is preferred;
• High School Diploma or equivalent is required.

Experience and Competencies:

• Three to five (3-5) years of experience in a comparable role required;
• At least two (2) years of experience in a leadership role with direct reports required;
• At least one (1) year of experience in behavioral health, social services, or related industry required;