Customer Service Specialist
Pinal CountyAbout the role
Posting number: 202600366
Department: Public Health
Job classification: Customer Service Specialist
Posting type: Open
Categories: Public Health
Summary
When we take good care of our employees, they take good care of our citizens. We are dedicated to providing our employees with a healthy work/life balance through paid vacation, paid sick leave, paid holidays, and don’t forget paid sabbaticals every five years. We invest in your well-being with affordable healthcare plans and monthly wellness events. We secure your future with highly sought-after retirement plans. We invest in you every day. Pinal County offers a rewarding experience and meaningful work. Find your purpose here in Pinal County and help us make a difference in our community.
- An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work-Life Balance.
- Paid Vacation And Sick Leave
- 15 Vacation Days Accrued Annually Starting Day One
- After Three (3) Years of Service, 18 Vacation Days Accrued Annually
- After Five (5) Years of Service, 20 Vacation Days Accrued Annually
- 13 Sick Leave Days Accrued Annually Starting Day One
- 15 Vacation Days Accrued Annually Starting Day One
- Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish
- Paid Sabbaticals Every Five (5) Years
- Two-Week Sabbatical After Five Years of Continuous Service
- Three-Week Sabbatical After Ten Years of Continuous Service
- Four-Week Sabbatical After Fifteen Years of Continuous Service
- Four-Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service
- Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit!
- Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From
- Some Medical Plans with Zero Employee Premium Cost
- Dental and Vision Plans
- Comprehensive Wellness Program
- Quarterly Wellness Challenges
- Vision Exams and Optometry Events Onsite
- Vaccination Clinics
- Onsite Mammogram and Prostate Screening Events
- Skin Cancer Screening Events Onsite
- Biometrics and Health Screening Events Onsite
- Financial Health and Retirement Planning Events Onsite & Online
- Fitness Resources and Onsite Sessions Like Yoga and Tai Chi
- Tuition Reimbursement Program
- Alternative Work Schedules
- Telehealth
- Qualified Employer - Public Service Loan Forgiveness Program - Department of Education
- Employee Assistance Program with Ongoing Training & Development Options
- Civil Service Leave
- Van Pool Options
- Short-Term Disability – Employer Paid
- Basic Life Insurance - Employer Paid
- Flexible Spending Accounts for Dependent Care and Medical Expenses
- Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance
Working at Pinal County is an investment in YOU.
Apply today and find out why Pinal County is more than just a job.
Before you apply, watch this video to learn helpful tips for completing an application at Pinal County:
Provide excellent customer service and support to the public.
Examples of duties
- Answer telephones continuously to limit client hold time.
- Maintain a database by entering client and/or patient confidential information.
- Inform clients and citizens of community and county resources.
- Determine eligibility and provide accurate scheduling.
- Maintain database by entering and verifying information and input all data into our system so as to better serve clients.
- Answer all inquiries by clarifying desired information.
- Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
- Perform other related duties as required.
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