Dealer Operations Manager

Ford Central and Eastern European Sales LLC is looking for a

Dealer Operations Manager

to join our Marketing & Sales Team in Szentendre Office.

What will be your roles and responsibilities?

• Market Representation & Sales Support: Develop and execute plans to achieve Ford’s sales goals, ensuring dealer performance, coverage, and customer experience. Implement the Retail Fitness Program and ensure legal compliance of dealer contracts.
• Dealer Openings & Terminations: Manage the selection, contracts, and setup for new dealers, as well as the closure process for terminated dealers (including financial reconciliation and trademark removal).
• Dealer Development & Profitability: Support business planning for new and underperforming dealers, track profitability, and implement training and action plans to improve results.
• Dealership Appearance & Standards: Ensure dealerships meet Ford’s appearance and operational standards, managing showroom upgrades and related contractor work.
• Customer & Dealer Satisfaction: Oversee customer satisfaction programs, coordinate dealer surveys, and manage the annual Ford President’s Award competition.
• Systems & Technology: Implement dealer management systems (DMS) and manage the rollout of new digital platforms like eCommerce and Test Drive tools.
• Additional: Maintain strong dealer relationships, coordinate Ford’s ISO certification, and suggest process improvements.

Looking for a candidate with:

• University, or College degree
• Minimum of 2 years of field experience
• Excellent verbal and written communication skills (Hungarian/English)
• Outstanding negotiation skills
• Problem solving
• Structured thinking
• Attention to details
• Project management

 

What you’ll love about us:

• Being part of a fully supportive, collaborative, and dynamic team who will focus on your professional development and prepares you for your next – even international - career step
• Hybrid working model supporting your work-life balance
• Continuous challenges and great opportunities
• Cafeteria – Benefits package
• As you will join a car sales company you can use your discount for used car purchase and you can have the chance to try even the most recent models during test driving days
• Shuttle bus service between local train station and the office

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.